I was asked to give an example of how I resolved a technical support issue and assisted my customer.
Technical Support Analyst Interview Questions
1,045 technical support analyst interview questions shared by candidates
What do you know about Optum360 and how we optimize the billing revenue cycle?
So, whats your experience like over the past few years?
1.sql to retrieve data from table. using aggregate functions n primary n foreign key concepts 2. unix grep, tail, n other options n usage of those commands. 3. xml n xpath. 4. puzzle
Biggest Strengths and Weakness
Where can you see problems logged in Windows?
Skills..Critical thinking, knowledge sharing, hardware and servers
how do you prioritize severity of tickets?
Describe a time where you have gone the extra mile to help a customer.
hardware knowledge questions, extremely easy interview
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