Technical Support Engineer Interview Questions

9,805 technical support engineer interview questions shared by candidates

phone interview with HR....all one word techical plus hr questions on tcp ip handshake....ftp in detail...ping...icmp....and then after few days she arranged a managerial interview with a manager...not a pure technical one...questions asked were....customer oriented...like customer facing...what if a customer goes impatient...how will u handle it....what if a user not able to receive emails but is able to surf the internet.....questions on past work experience.....college projects....etc
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Technical Support Engineer

Interviewed at Palo Alto Networks

3.7
Mar 7, 2015

phone interview with HR....all one word techical plus hr questions on tcp ip handshake....ftp in detail...ping...icmp....and then after few days she arranged a managerial interview with a manager...not a pure technical one...questions asked were....customer oriented...like customer facing...what if a customer goes impatient...how will u handle it....what if a user not able to receive emails but is able to surf the internet.....questions on past work experience.....college projects....etc

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