Why should we hire you? What is the difference between software and hardware sales? 60 days from now how would you rank against the other new hires? Do you see yourself as a team leader? How do you feel about volunteering? How do you think you did on your cold call?
Virtual Customer Service Representative Interview Questions
154 virtual customer service representative interview questions shared by candidates
I found the role play to be the most anxiety-producing portion but it went well. There were no unexpected questions.
Waarom Cisco?
Give examples of sales situations
What makes you different than other applicants? What is your method of prospecting?
They kept harping on the fact that you needed to be available 24-7 to handle client crisis...They seemed to be trying to trip me up by giving these crazy scenarios where the entire fate of the company rested in my hands.... What would you do if the client needed a last minute change to the email and it was something out of your skill set and there was a blackout, tornado, hurricane and blizzard all at the same time and you couldn't reach any of us? (okay I embellished a little there...)
Introduce yourself and your strength and weekness
Name a difficult time where you had to diffuse a situation without it escalating?
Name something about yourself and name some goals
What are your strengths and weaknesses
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