Virtual Customer Service Representative Interview Questions

154 virtual customer service representative interview questions shared by candidates

Why should we hire you? What is the difference between software and hardware sales? 60 days from now how would you rank against the other new hires? Do you see yourself as a team leader? How do you feel about volunteering? How do you think you did on your cold call?
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Virtual Sales Account Manager

Interviewed at Cisco

4.1
Apr 27, 2014

Why should we hire you? What is the difference between software and hardware sales? 60 days from now how would you rank against the other new hires? Do you see yourself as a team leader? How do you feel about volunteering? How do you think you did on your cold call?

They kept harping on the fact that you needed to be available 24-7 to handle client crisis...They seemed to be trying to trip me up by giving these crazy scenarios where the entire fate of the company rested in my hands.... What would you do if the client needed a last minute change to the email and it was something out of your skill set and there was a blackout, tornado, hurricane and blizzard all at the same time and you couldn't reach any of us? (okay I embellished a little there...)
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E-mail Account Manager (Virtual Position)

Interviewed at Experian

4.1
Jul 25, 2012

They kept harping on the fact that you needed to be available 24-7 to handle client crisis...They seemed to be trying to trip me up by giving these crazy scenarios where the entire fate of the company rested in my hands.... What would you do if the client needed a last minute change to the email and it was something out of your skill set and there was a blackout, tornado, hurricane and blizzard all at the same time and you couldn't reach any of us? (okay I embellished a little there...)

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