n/a all questions were behavioral interview questions which they actually provide you with a list of similar questions they might ask(they want you to pass the interview so they make it very easy). they go off of the STAR interview response method. to nail the final interview you absolutely want to follow the STAR method. Situation, Task, Action, Results (i think) then at the end of the final interview they did the most simple role play ever possible.
How do you multitask.
If a customer wanted a specific item that wasn't in stock what would you do?
Why do you want to work for Teleflora?
They asked how to resolve if a coupon code has expired and the customer insists on using it.
No questions, just a test.
What is one thing a co worker asked you to do that was unethical and how did you respond?
Why do u want to be a customer service representative for Amazon?
When was a time you received feedback about your job performance that went against expectations?
How would you show empathy without saying “I’m sorry”
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