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Work At Home Interview Questions
711 work at home interview questions shared by candidates
why do you want to do customer service?
The interview starts off with a role play (if you don't do well you won't continue with the interview). The role play was to act as an agent helping a customer place an order. You will have time before the role play to read the instructions and all the steps that you will be required to complete during the role play. Its a little nerve wrecking but not hard. Just take your time to read the instructions first. Have you ever had a problem with a supervisor and how did you handle it? Why do you want to work for HSN? Tell me about a time when you had a difficult customer? Tell me the last criticism you received from a manager or sup. and how did you resolve it?
Describe a time when you did not agree with a previous work policy. What did you do and how did you handle it?
Why do you want to work for HSN?
Tell me about your worst experience with a customer and how you solved it?
If a call dropped what would you do?
Tell me a time when you had to think on your own of how to handle a situation, because you are on your own at home and there won't be anyone near you to ask for help.
What is your highest level of education?
Why is working at home ideal to you and your situation?
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