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Barracuda Networks
3.3
Technical Support Representative
Wien
Easy Apply
Ideally experience in technical support. Communicate, assist and support our customers and partners to protect their IT infrastructure.…
30d+
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Aristocrat
3.2
Field Service Engineer
Graz
This position is responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of……
30d+
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Next Job Abroad
5.0
German Customer Service Representative | Relocate to Greece
Wien
Easy Apply
Solve & Support: Assist customers via phone, email, or chat with technical troubleshooting, billing inquiries, or general product information.…
30d+
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IMI Plc - Legacy Precision
SEO expert- Online Marketing Specialist
Guntramsdorf
Build and maintain automated email marketing workflows to enhance customer experience and support the full lead‑management lifecycle.…
30d+
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Medtronic
3.7
Senior Technical Consultant - Coronary & Renal Denervation - Region Stuttgart / München/ Konstanz (m/f/d)
Wien
Exceptional customer service and communication skills to resolve problems proactively and collaborate with diverse stakeholders, including healthcare……
30d+
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Siemens
4.2
Senior Expert for Metro Systems & Operations Integration (m/f/d)
Wien
Proven experience in managing complex technical interfaces across organisational boundaries. Coordinate and support verification & validation activities related……
8d
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Corza Medical
3.3
Senior IT Business Systems Analyst
Linz
Willingness to learn and support new systems as they are implemented. Ability to translate complex technical concepts into business‑friendly language.…
19d
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Infor
3.9
Senior Client Partner - ERP Services Sales (m/f/d)
Wien
Access very strong incumbent customer base at Infor. Experience establishing and managing executive level customer relationships.…
19d
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Flowserve
4.0
Sales Engineer
Villach
Easy Apply
Must effectively collaborate with application engineers, customer service, and manufacturing to ensure customer's needs are met.…
30d+
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Syneos Health
3.7
Principal, Global Feasibility (pre-award strategy) - Sponsor-dedicated - EMEA
Wien
History of success in a customer service role with demonstration of meeting customer expectations. May participate in and support activities related to……
20d
CNT Management Consulting
4.3
SAP Senior/Lead Consultant TM
Innsbruck
Leading workshops with customers business and IT representatives. Pre-Sales support within new customer sales cycles (Prototype and content preparation, joining……
30d+
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Tandem Diabetes
3.2
Clinical Diabetes Sales Specialist Austria
Heimarbeit
Easy Apply
Medical device consultant or pharmaceutical sales representative. No visa sponsorship or relocation support. Keep records updated in the customer relationship……
30d+
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Kelvion
2.7
Technischer Vertriebsinnendienstmitarbeiter (w/m/d)
Gaspoltshofen
Easy Apply
Visiting clients for technical meetings and contract negotiations (primarily in Germany, Austria and Switzerland). Technical Sales Representative (m/f/d).…
30d+
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Globus Medical
2.7
Spine Territory Manager -East Austria (region Vienna)
Österreich
Liaise with customer service and other administrative functions to ensure that our customers receive high-quality service.…
14d
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Next Job Abroad
5.0
German Speaking - Customer Service in Malta - Fully Paid Relocation
Österreich
Easy Apply
Collaborate with colleagues to continuously improve customer service quality. Familiarity with customer support tools and CRMs is an advantage.…
30d+
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ecosio
4.7
Business Development Representative - UK/I
Österreich
Reaching out to new potential customers. Wellbeing support, including mental health resources and employee assistance programs.…
30d+
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Barracuda Networks

3.3

Technical Support Representative

Wien

Is your resume a good match?

Use AI to find out how well the skills on your resume fit this job description.

Job ID: 27-0181

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.

We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envision yourself at Barracuda

We're currently recruiting for a highly motivated and excited Support Technician with computer and networking knowledge to provide quality support for our superb networking and security products to our customers and partners. This role will be an entry-level front-line facing position where you will understand, document, and troubleshoot the customers' product support issues over email, phone, and chat mediums. This position will work within a team and will report to the Technical Support Manager.

What you’ll be working on

Provide technical support of Barracuda's security solutions via phone, email, chat or remote access.
Assist our partners and customers with configuration, implementations and troubleshooting.
Communicate, assist and support our customers and partners to protect their IT infrastructure.
Provide assistance with our network, client/server, Linux/Windows/MacOS, storage, email and web products.

What you bring to the role

Completed education with focus on IT (apprenticeship, technical school, HTL, FH, university).Strong troubleshooting/problem resolution skills
Ideally experience in technical support.
Strong solution-oriented thinking and willingness to learn new technologies.
Basic knowledge of public cloud, VPN, virtualization, IoT, Microsoft 365, web technologies is an advantage.

What you’ll get from us

A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.

We offer competitive salaries and additional benefits based on your performance, experience, and qualification. Based on the CBA level, the minimum gross salary for this position is EUR 37,000.

Wir suchen derzeit eine:n hochmotivierte:n und begeisterte:n Support-Techniker:in mit Computer- und Netzwerkkenntnissen, der unseren Kunden und Partnern qualitativ hochwertigen Support für unsere hervorragenden Netzwerk- und Sicherheitsprodukte bietet. Diese Rolle ist eine Einstiegsposition in der ersten Linie, bei der Sie die Support-Anfragen der Kunden per E-Mail, Telefon und Chat verstehen, dokumentieren und lösen. Diese Position arbeitet im Team und berichtet an den Technischen Support-Manager.

Ihre Aufgaben:

Technischer Support für die Sicherheitslösungen von Barracuda via Telefon, E-Mail, Chat oder Fernzugriff.
Unterstützung unserer Partner und Kunden bei der Konfiguration, Implementierung und Fehlerbehebung.
Kommunikation, Unterstützung und Schutz der IT-Infrastruktur unserer Kunden und Partner.
Unterstützung bei unseren Netzwerk-, Client/Server-, Linux/Windows/MacOS-, Speicher-, E-Mail- und Webprodukten.

Ihr Profil:

Abgeschlossene Ausbildung mit Schwerpunkt IT (Lehre, Fachschule, HTL, FH, Universität).
Starke Fähigkeiten zur Fehlerbehebung und Problemlösung.
Idealerweise Erfahrung im technischen Support.
Stark lösungsorientiertes Denken und Bereitschaft, neue Technologien zu erlernen.
Grundkenntnisse in Public Cloud, VPN, Virtualisierung, IoT, Microsoft 365, Webtechnologien sind von Vorteil.

Was wir Ihnen bieten:

Ein Team, in dem Sie Ihre Meinung äußern, Einfluss nehmen und in dem Sie und Ihre Erfahrungen geschätzt werden.
Interne Mobilität – es gibt Möglichkeiten zur bereichsübergreifenden Weiterbildung und die Möglichkeit, den nächsten Karriereschritt innerhalb von Barracuda zu erreichen.
Wir bieten wettbewerbsfähige Gehälter und zusätzliche Leistungen basierend auf Ihrer Leistung, Erfahrung und Qualifikation. Basierend auf dem Kollektivvertrag beträgt das Mindestbruttogehalt für diese Position EUR 37.000.

Wir freuen uns auf Ihre Bewerbung!

#LI-Hybrid

See company reviews

Working here doesn’t have to be a secret

3.3

Recommend to a friend
Approve of CEO
CEO: Rohit Ghai
14 Ratings

Barracuda Networks

3.3

Technical Support Representative

Wien

Barracuda Networks

3.3

Technical Support Representative

Wien

Is your resume a good match?

Use AI to find out how well the skills on your resume fit this job description.

Job ID: 27-0181

Envision yourself at Barracuda

What you’ll be working on

Provide technical support of Barracuda's security solutions via phone, email, chat or remote access.
Assist our partners and customers with configuration, implementations and troubleshooting.
Communicate, assist and support our customers and partners to protect their IT infrastructure.
Provide assistance with our network, client/server, Linux/Windows/MacOS, storage, email and web products.

What you bring to the role

Completed education with focus on IT (apprenticeship, technical school, HTL, FH, university).Strong troubleshooting/problem resolution skills
Ideally experience in technical support.
Strong solution-oriented thinking and willingness to learn new technologies.
Basic knowledge of public cloud, VPN, virtualization, IoT, Microsoft 365, web technologies is an advantage.

What you’ll get from us

We offer competitive salaries and additional benefits based on your performance, experience, and qualification. Based on the CBA level, the minimum gross salary for this position is EUR 37,000.

Ihre Aufgaben:

Technischer Support für die Sicherheitslösungen von Barracuda via Telefon, E-Mail, Chat oder Fernzugriff.
Unterstützung unserer Partner und Kunden bei der Konfiguration, Implementierung und Fehlerbehebung.
Kommunikation, Unterstützung und Schutz der IT-Infrastruktur unserer Kunden und Partner.
Unterstützung bei unseren Netzwerk-, Client/Server-, Linux/Windows/MacOS-, Speicher-, E-Mail- und Webprodukten.

Ihr Profil:

Abgeschlossene Ausbildung mit Schwerpunkt IT (Lehre, Fachschule, HTL, FH, Universität).
Starke Fähigkeiten zur Fehlerbehebung und Problemlösung.
Idealerweise Erfahrung im technischen Support.
Stark lösungsorientiertes Denken und Bereitschaft, neue Technologien zu erlernen.
Grundkenntnisse in Public Cloud, VPN, Virtualisierung, IoT, Microsoft 365, Webtechnologien sind von Vorteil.

Was wir Ihnen bieten:

Ein Team, in dem Sie Ihre Meinung äußern, Einfluss nehmen und in dem Sie und Ihre Erfahrungen geschätzt werden.
Interne Mobilität – es gibt Möglichkeiten zur bereichsübergreifenden Weiterbildung und die Möglichkeit, den nächsten Karriereschritt innerhalb von Barracuda zu erreichen.
Wir bieten wettbewerbsfähige Gehälter und zusätzliche Leistungen basierend auf Ihrer Leistung, Erfahrung und Qualifikation. Basierend auf dem Kollektivvertrag beträgt das Mindestbruttogehalt für diese Position EUR 37.000.

Wir freuen uns auf Ihre Bewerbung!

#LI-Hybrid

See company reviews

Working here doesn’t have to be a secret

3.3

Recommend to a friend
Approve of CEO
CEO: Rohit Ghai
14 Ratings

Are you open to new opportunities?

23 Customer Service Representative/Technical Support jobs in Austria

Working here doesn’t have to be a secret

Working here doesn’t have to be a secret