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Barracuda Networks
3.2
Technical Support Representative
Wien
Easy Apply
Assist our partners and customers with configuration, implementations and troubleshooting. Communicate, assist and support our customers and partners to protect……
19d
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Aristocrat
3.3
Field Service Engineer
Graz
Lead service activities and service cases to ensure timely and successful resolution of customer concern(s). Provide assistance to customers by telephone or in……
30d+
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Keepit
3.2
Regional Partner Manager - Austria
Wien
Ensure customer & partner satisfaction by addressing issues and working closely with our sales, customer success, product & development teams.…
23d
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SOTI
3.0
Senior Account Manager
Heimarbeit
Cooperate with representatives from external technology partners. Develop and implement Mutual Plans with the customer, to align on outcomes and timelines.…
30d+
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BD
3.8
Branch Manager MDS South Plain
Wien
Dabei nutzen Sie standardisierte Vertriebsprinzipien, um Kunden einen klar differenzierten Mehrwert zu vermitteln und nachhaltige Geschäftsbeziehungen……
30d+
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BD
3.8
Sales Representative (m/w/d) Peripheral Vascular - Österreich Ost (W, NÖ, Bgld, Stmk) - VZ/TZ
Wien
Dabei nutzen Sie standardisierte Vertriebsprinzipien, um Kunden einen klar differenzierten Mehrwert zu vermitteln und nachhaltige Geschäftsbeziehungen……
30d+
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Medtronic
3.7
Senior Technical Consultant - Coronary & Renal Denervation - Region Stuttgart / München/ Konstanz (m/f/d)
Wien
Exceptional customer service and communication skills to resolve problems proactively and collaborate with diverse stakeholders, including healthcare……
30d+
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ecosio
4.7
Business Development Representative - UK/I
Österreich
Reaching out to new potential customers. Researching for important contact details, finding potential customers, generating initial touchpoints through social……
20d
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Next Job Abroad
5.0
German Speaking - Customer Service in Malta - Fully Paid Relocation
Österreich
Easy Apply
Prior experience in customer service, preferably within the iGaming sector. Provide excellent customer service to German-speaking clients via live chat, email,……
30d+
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Hologic
3.5
Regional Business Manager
Österreich
Lead customer relationship management, ensuring excellence in customer service and support. You will be accountable for building and implementing regional……
30d+
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5.0
German Speaking - Bank Customer Service in Malta - Sales Exp. Required
Österreich
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Effectively handle customer complaints and ensure prompt resolutions to maintain high customer satisfaction. A minimum of 2 years experience in customer service……
30d+
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Oss Corp
2.0
Account Director
Österreich
Easy Apply
Extensive customer service experience in assessing and evaluating customer needs and satisfaction and meeting specified standards with respect to products and……
30d+
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Next Job Abroad
5.0
German Speaking - Bank Customer Service in Malta - Sales Exp. Required
Österreich
Easy Apply
Prior experience in customer service, particularly in a banking or sales environment, is essential. This exciting opportunity is perfect for those with a flair……
30d+
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5.0
German Speaking - Bank Collections Officer in Malta - Sales Exp. Required
Österreich
Easy Apply
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30d+
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Barracuda Networks

3.2

Technical Support Representative

Wien

Is your resume a good match?

Use AI to find out how well the skills on your resume fit this job description.

Job ID: 27-0181

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.

We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envision yourself at Barracuda

We're currently recruiting for a highly motivated and excited Support Technician with computer and networking knowledge to provide quality support for our superb networking and security products to our customers and partners. This role will be an entry-level front-line facing position where you will understand, document, and troubleshoot the customers' product support issues over email, phone, and chat mediums. This position will work within a team and will report to the Technical Support Manager.

What you’ll be working on

Provide technical support of Barracuda's security solutions via phone, email, chat or remote access.
Assist our partners and customers with configuration, implementations and troubleshooting.
Communicate, assist and support our customers and partners to protect their IT infrastructure.
Provide assistance with our network, client/server, Linux/Windows/MacOS, storage, email and web products.

What you bring to the role

Completed education with focus on IT (apprenticeship, technical school, HTL, FH, university).Strong troubleshooting/problem resolution skills
Ideally experience in technical support.
Strong solution-oriented thinking and willingness to learn new technologies.
Basic knowledge of public cloud, VPN, virtualization, IoT, Microsoft 365, web technologies is an advantage.

What you’ll get from us

A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.

We offer competitive salaries and additional benefits based on your performance, experience, and qualification. Based on the CBA level, the minimum gross salary for this position is EUR 37,000.

Wir suchen derzeit eine:n hochmotivierte:n und begeisterte:n Support-Techniker:in mit Computer- und Netzwerkkenntnissen, der unseren Kunden und Partnern qualitativ hochwertigen Support für unsere hervorragenden Netzwerk- und Sicherheitsprodukte bietet. Diese Rolle ist eine Einstiegsposition in der ersten Linie, bei der Sie die Support-Anfragen der Kunden per E-Mail, Telefon und Chat verstehen, dokumentieren und lösen. Diese Position arbeitet im Team und berichtet an den Technischen Support-Manager.

Ihre Aufgaben:

Technischer Support für die Sicherheitslösungen von Barracuda via Telefon, E-Mail, Chat oder Fernzugriff.
Unterstützung unserer Partner und Kunden bei der Konfiguration, Implementierung und Fehlerbehebung.
Kommunikation, Unterstützung und Schutz der IT-Infrastruktur unserer Kunden und Partner.
Unterstützung bei unseren Netzwerk-, Client/Server-, Linux/Windows/MacOS-, Speicher-, E-Mail- und Webprodukten.

Ihr Profil:

Abgeschlossene Ausbildung mit Schwerpunkt IT (Lehre, Fachschule, HTL, FH, Universität).
Starke Fähigkeiten zur Fehlerbehebung und Problemlösung.
Idealerweise Erfahrung im technischen Support.
Stark lösungsorientiertes Denken und Bereitschaft, neue Technologien zu erlernen.
Grundkenntnisse in Public Cloud, VPN, Virtualisierung, IoT, Microsoft 365, Webtechnologien sind von Vorteil.

Was wir Ihnen bieten:

Ein Team, in dem Sie Ihre Meinung äußern, Einfluss nehmen und in dem Sie und Ihre Erfahrungen geschätzt werden.
Interne Mobilität – es gibt Möglichkeiten zur bereichsübergreifenden Weiterbildung und die Möglichkeit, den nächsten Karriereschritt innerhalb von Barracuda zu erreichen.
Wir bieten wettbewerbsfähige Gehälter und zusätzliche Leistungen basierend auf Ihrer Leistung, Erfahrung und Qualifikation. Basierend auf dem Kollektivvertrag beträgt das Mindestbruttogehalt für diese Position EUR 37.000.

Wir freuen uns auf Ihre Bewerbung!

#LI-Hybrid

See company reviews

Working here doesn’t have to be a secret

3.2

Recommend to a friend
Approve of CEO
CEO: Rohit Ghai
12 Ratings

Barracuda Networks

3.2

Technical Support Representative

Wien

Barracuda Networks

3.2

Technical Support Representative

Wien

Is your resume a good match?

Use AI to find out how well the skills on your resume fit this job description.

Job ID: 27-0181

Envision yourself at Barracuda

What you’ll be working on

Provide technical support of Barracuda's security solutions via phone, email, chat or remote access.
Assist our partners and customers with configuration, implementations and troubleshooting.
Communicate, assist and support our customers and partners to protect their IT infrastructure.
Provide assistance with our network, client/server, Linux/Windows/MacOS, storage, email and web products.

What you bring to the role

Completed education with focus on IT (apprenticeship, technical school, HTL, FH, university).Strong troubleshooting/problem resolution skills
Ideally experience in technical support.
Strong solution-oriented thinking and willingness to learn new technologies.
Basic knowledge of public cloud, VPN, virtualization, IoT, Microsoft 365, web technologies is an advantage.

What you’ll get from us

We offer competitive salaries and additional benefits based on your performance, experience, and qualification. Based on the CBA level, the minimum gross salary for this position is EUR 37,000.

Ihre Aufgaben:

Technischer Support für die Sicherheitslösungen von Barracuda via Telefon, E-Mail, Chat oder Fernzugriff.
Unterstützung unserer Partner und Kunden bei der Konfiguration, Implementierung und Fehlerbehebung.
Kommunikation, Unterstützung und Schutz der IT-Infrastruktur unserer Kunden und Partner.
Unterstützung bei unseren Netzwerk-, Client/Server-, Linux/Windows/MacOS-, Speicher-, E-Mail- und Webprodukten.

Ihr Profil:

Abgeschlossene Ausbildung mit Schwerpunkt IT (Lehre, Fachschule, HTL, FH, Universität).
Starke Fähigkeiten zur Fehlerbehebung und Problemlösung.
Idealerweise Erfahrung im technischen Support.
Stark lösungsorientiertes Denken und Bereitschaft, neue Technologien zu erlernen.
Grundkenntnisse in Public Cloud, VPN, Virtualisierung, IoT, Microsoft 365, Webtechnologien sind von Vorteil.

Was wir Ihnen bieten:

Ein Team, in dem Sie Ihre Meinung äußern, Einfluss nehmen und in dem Sie und Ihre Erfahrungen geschätzt werden.
Interne Mobilität – es gibt Möglichkeiten zur bereichsübergreifenden Weiterbildung und die Möglichkeit, den nächsten Karriereschritt innerhalb von Barracuda zu erreichen.
Wir bieten wettbewerbsfähige Gehälter und zusätzliche Leistungen basierend auf Ihrer Leistung, Erfahrung und Qualifikation. Basierend auf dem Kollektivvertrag beträgt das Mindestbruttogehalt für diese Position EUR 37.000.

Wir freuen uns auf Ihre Bewerbung!

#LI-Hybrid

See company reviews

Working here doesn’t have to be a secret

3.2

Recommend to a friend
Approve of CEO
CEO: Rohit Ghai
12 Ratings

Are you open to new opportunities?

18 Customer Service Representative (Remote) jobs in Austria

Working here doesn’t have to be a secret

Working here doesn’t have to be a secret