• Serve as a business and functional advisor on large, complex, cross-product implementation projects by translating business requirements into solution designs and configuring applications to meet client objectives.
• Design and deliver functional solutions in line with Statement of Work requirements, agreed scope, timelines, and quality standards.
• Develop, maintain, and manage project documentation throughout the project lifecycle.
• Collaborate with cross-functional teams across JAGGAER to address client needs, resolve issues, and support successful project outcomes.
• Manage a portfolio of implementation projects, including complex engagements, while balancing multiple priorities and project commitments.
• Identify, assess, and manage project risks including software issues, scope changes, and schedule impacts.
• Lead onsite and remote requirements-gathering workshops and stakeholder discussions.
• Build and maintain client relationships that support long-term customer success and satisfaction.
• Support the transition of customers from implementation to ongoing support and customer success teams.
• Monitor and manage project controls, including project hours, forecasting, resource utilization, and revenue objectives.
• Communicate project status, risks, decisions, and updates to clients and internal stakeholders, including senior leadership.
• Identify, document, and manage changes to project scope, timelines, resources, or budget through established change management processes.
• Provide guidance, knowledge sharing, and mentoring to colleagues while contributing to team development and project execution.
• Analyze client requirements and recommend business process improvements aligned with solution capabilities and industry best practices.
• Contribute to the development, promotion, and adoption of implementation methodologies, standards, and best practices.
• Participate in strategic, cross-functional, and continuous improvement initiatives in addition to client-facing project responsibilities.

Compensation
To ensure transparency and fair hiring practices, the minimum salary for this position is: €55.356
The minimum salary according to the applicable collective bargaining agreement (Kollektivvertrag für Angestellte von Unternehmen im Bereich Dienstleistungen in der automatischen Datenverarbeitung und Informationstechnik) is €[55.356] gross per year (job family according to collective bargaining agreement: ST1), with a willingness to overpay depending on qualifications and experience.
The final offer will be determined based on objective, gender-neutral criteria such as relevant experience, skills, and job-related competencies.

Equal Opportunity
We are committed to creating a fair, inclusive, and supportive workplace for all.
All employment decisions are based on objective and gender-neutral criteria.
We do not request or consider information about current or past compensation during the hiring process.

Our Values
At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them - the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies.

Transparency - Openness Builds Trust
Candor strengthens relationships, speeds decision-making, and ensures problems are solved together - with customers, teammates, and partners.

Entrepreneurial Spirit - Own It, Drive It, Make It
A customer-focused, problem-solving mindset is at the cornerstone of both organizational and personal growth.

Accountability - Thumbs In, Not Fingers Out
We take responsibility for ourselves before pointing elsewhere.

Metrics-Driven Results - Outcomes Over Activities
Data and evidence guide our decisions, help us correct courses quickly, and ensure we’re delivering real impact.

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