Independent organisation of technical documentation (spare parts lists, repair manuals, installation instructions, technical data, service documents) in English……
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International, innovative, pioneering: We at BRP-Rotax are part of the global company BRP and we are passionate about moving the world's most exciting powersports vehicles. Technological progress and sustainable mobility are our drive. Are you ready to shape the future with us?
At BRP-Rotax, you can expect an engaging and dynamic environment where you can help to develop industry-leading drive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development perspectives. Because we believe that your career path should be as unique as you are. Your new adventure
As a Technical Advisor for Jet Propulsion Systems , you will represent BRP Rotax externally, delivering professional technical and administrative support to ensure high customer satisfaction. The role also collaborates across internal departments to drive service and product improvements while supporting the Customer Service Group Leader in strategic initiatives and meeting defined timelines.
Independent organisation of technical documentation (spare parts lists, repair manuals, installation instructions, technical data, service documents) in English
Responsibility for subject-related projects (design-in projects, service network development, after sales service taskforce)
Coordination of technical training of our customers (OEM, distributors, dealers)
Handle warranty processing (depending on product line)
Self-responsible implementation of customer service requirements in spare parts management
Organize field campaigns
Definition of service tools and spare parts modules
Responsibility for change management/product improvements
Strong collaboration with the sales team
Your skills and experiences
Technical degree or equivalent experience in automotive,marine or small engine mechanics.
Passionate about after-sales and support, with a relentless commitment to solving problems and enhancing service experiences.
3 to 5 years of experience in a technical environment
Dedicated to delivering high-quality services and excelling in innovative problem-solving, especially in challenging situations.
SAP and Salesforce knowledge is a strong asset
Fluency in English
Any other language a real asset ( German is a clear asset, as well as Portuguese, Spanish and/or French)
This position will require travel 10 to 20 % of the time
We offer
You will be offered an exciting position in an international company with many interesting benefits and diverse development opportunities. The minimum salary for this position is EUR 60,962.32 gross/year in accordance with the collective agreement for the metal industry. Depending on your qualifications and professional experience, we offer an attractive and performance-related salary with corresponding overpayment. We will be happy to discuss the details personally as part of our application process.
Transforming mobility. Creating powertrain technology that is smarter, cleaner, safer and lighter. That’s what we’re passionate about at BRP-Rotax, and we do it by creating world-class powertrain systems. We are a premier OEM in the global recreational and powersports industry with full capabilities in design, development, testing and manufacturing of complex powertrain systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at BRP-Rotax.