Amazon IT Support Associate II (OTS) reviews

4.0

100% would recommend to a friend

(1 total review)
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Andrew Jassy

Not enough data to show CEO approval

Reviews by job title

1 review
4.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Exposure to enterprise-scale IT systems and industry best practices. Granted autonomy to figure out solutions. Many helpful team members. Given the ability to take on projects that are above my official job duties. Amazon experience is a strong resume booster.

Cons

Skills often tied to proprietary Amazon tools-little relevance outside the company. Constant process and system changes with scattered, inconsistent documentation. Lack of access or permissions needed to solve problems directly. Culture is focused on hitting metrics and checking boxes rather than achieving meaningful results

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