American Express reviews

Likely to get stuck with a late shift, salary is not comparable with the cost of living in Toronto, customers frequently treat you like garbage off of the street, no flexibility to move departments, pacesetter program should be based off of additional factors and not who makes the most money or is management's favorite

You cannot grow and gain skills in your role. If you want to move forward in the company, you need to do trainings on everything. There's no hands-on experience. There's no desire to up-skill employees. Senior Management wants everyone to be the same type of manager and worker. When you want or try to do thing differently, they tell you to stop. There's fear of trying new things and taking a chance on someone. Instead, it's all about playing it safe. Things take way too long to complete, with some exceptions. For some projects, you need to have 3-4 teams involved in the decision process. That's not efficient. Everyone is stuck in back to back meetings all day. Processes are inefficient. There is never enough time or people to get work done. You always seem to be on a small and mighty team trying to do the work of a large team. Based on how projects are run, there's never an end game. There's never a light at the end of the tunnel.