American Express reviews

As many of the posters indicated here - the compensation at American Express is below industry averages. In addition, the healthcare / dental benefits do not compare to other Canadian companies. A portion of my paycheck goes toward my healthcare benefits [mandatory] and I can't even opt out of participation and the coverage isn't even that great - a lot of claims are not even covered. The insurance provider that AE has chosen [Great West Life] is a poor choice compared to others in the market. The location of the headquarters in Canada is in Markham. I don't understand how a Fortune 100 company that is a major Financial Institution do not have its head office in the downtown core [other than for cost reasons].

It's not necessarily what you know that advances you in the organization, but who you know. There is also a NY mentality in Staff Groups and most of the higher level jobs are either sitting in NY or eventually pulled back into NY with really no thought given to it. The performance management process is also a joke and has been for several years. Ken Chenault believes in a "bell curve" and often employees are shifted down in rating (impacting bonus and long term incentive) just because enough lower ratings haven't been awarded in a dept. Leaders also don't know how to deliver messages nevermind all of the leadership training and coaching focus in the organization (which has now been eliminated with the recent 10% reduction in force).