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      American Express

      Engaged Employer

      American Express reviews

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      4.1

      81% would recommend to a friend

      (18,594 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,594 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Jan 2, 2009

      ...

      Assistant manager, marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      the people, the relaxed atmosphere, and the supportive corporate culture

      Cons

      Lotus Notes email and databases are tedious

      4.0
      Dec 30, 2008

      Be Adaptable and creative

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      NUMEROUS CAREER OPPORTUNITIES IF YOU ARE ADAPTABLE. Many chances to take on new roles if you are open to learning different parts of the business. Must keep up with the competition, becreative in coming up with ideas to improve things. But you must be able to communicate your ideas and build consensus among the decision makers to get your ideas accepted and ultimately implemented.

      Cons

      There is alot of red tape, compliance is a huge focus as it should be, but with so many regulations and policies to follow, it makes it hard to be creative and look to improve issues.

      4.0
      Dec 29, 2008

      Great place to work, with mediocre pay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      High work standards, respect for people, work like balance and benefits package. There are also a lot of training opportunities and, if you're smart enough to learn who to connect with, plenty of opportunities for growth. At Amex you have the chance to work with top notch professionals and all sorts of experts, thus learning from the best. Teamwork is a guiding principle and you can always count on people to help you out. If you prove yourself capable and trustworthy you receive lots of autonomy to do your job. Amex is quick to recognize a job well done (sometimes too quick!).

      Cons

      Base pay at Amex is really poor and the internal mechanisms to assess equity are outdated and way too slow. Having good benefits is just one thing that makes a great place to work great. Amex's compensation philosophy is to pay below the market and compensate with benefits. But to be truly effective the benefits package lacks flexibility (childcare allowances are only useful if you have a child). Therefore, the company should update it's salary position, become more competitive as far as base pay goes, and re think its benefits package to make it more suitable to different employee populations.

      Viewing 18481 - 18483 of 18,594 Reviews
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      Glassdoor has 21,948 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.