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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,595 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,595 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Dec 14, 2008

      You won't get burnt out at Am Ex, you could get bored though

      Senior marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good marketing expereince, job rotation is encouraged. People are generally smart, most are MBAs. Senior leadership is stable. Work life balance is excellent.

      Cons

      Not a true meritocracy, clique-ish. Not a lot of innovation. Senior management ove communicates, but is slow to act. Middle management (Dir and VPs) take advantage of work-life balance arrangements and are not too productive. This affects strategy development and focus on results. Not a results-driven culture.

      2.0
      Dec 14, 2008

      Confusion and turmoil.

      Technology solutions manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      virtual work, travel, independence, vacation time

      Cons

      Although team structure everyone out for themselves. Pass the buck culture. Many persons unknowledgeable in their field.

      4.0
      Dec 14, 2008

      Solid company that believes and follows-through on the importance of work-life balance.

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-life balance is strong. Good collaboration with colleagues. Positive working environment. All employees are treated with fairness and respect. Despite a difficult year, overall employee morale remains strong.

      Cons

      Pay is less than at comparable companies. Not a true meritocracy. Poor speed in decision-making.

      Viewing 18493 - 18495 of 18,595 Reviews
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      Glassdoor has 21,948 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.