BAT reviews

Stifled by inflexible frameworks, processes and bureacracy, a victim of it's own success in terms of size versus efficiency, like turning an oil tanker rather than a speedboat, cash rich and with a lack of experience and application of cost saving and genuine continuous improvement as a result. Offshore HR resulting in lack of employee support accessibility, a ticket instead of a phone call left you waiting weeks for a response to basic enquiries. Promotion is typically based on in-role ability, having a 'sponsor' which is recommended as a career advancement technique and tenure, NOT managerial capability, therefore many people managers are not, and people are commonly poor;y treated as a result. Undoubtedly the most toxic working environment I have encountered in my career.

Leadership has no clue how to run the US business and the global business is frequently in the news for dubious practices and for breaking the law. Greed is paramount, pricing in the US has led to a spiralling decline of volumes. The team is full of international assignees who are short sighted, eager to follow the directions from London and please the management with scant regard for the accelerated decline in the US business and the future of Reynolds. Investors have lost faith in the business, stock price is at a multi year low and continues to fall.