Capital One reviews

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Richard D. Fairbank

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13K reviews
2.0
Apr 25, 2017
Recommend
CEO approval
Business Outlook

Pros

- Competitive salary and benefits in particular 6% 401K matching - Flexibility to work from home - Flexibility in internal work mobility

Cons

- Frequent organizational changes and redeployments leading to employee frustration and lost of productivity - Too many unproductive meetings with no time left for core work! - Forced distribution performance management system creating infighting and ‘lick boots’ culture.

1.0
Apr 8, 2024
Recommend
CEO approval
Business Outlook

Pros

A good brand to have on your resume. You'll get the chance to see how a Fortune 100 brand builds their marketing. Good pay and benefits. Work life balance is great.

Cons

Blatant sycophant behavior would take place in front of my manager and director during stand-ups. Team members who were on the more genuine side would be quite uncomfortable. Meanwhile, the leaders would either turn their head, or enable them if they felt it was coming from an Associate who was savvy politically or had rising popularity within the department. (What was advantageous for the career climb was more important than substance.) If you're mainly looking to apply yourself creatively or strategically you'll be disappointed. At times, I found that my manager (who was quite patronizing despite demonstrating limited ability) struggled to understand high-level brand concepts. It seemed like most of the department was designed not to build that unconventional 'What's in your Wallet' advertising you see in mass media (that's done by external ad agencies, btw)—but instead, are there simply to maintain the corporate brand's status quo. As a result, there's a lot of hive mind. And deviation from that poses the risk of coming off as threatening to management, who's mind is too far gone from the concept of any sort of individual imagination.

1.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

McLean has a nice campus.

Cons

Capital One’s workplace is a cut-throat environment where team members and colleagues take note of any weakness to exploit that weakness for their gain. Capital One management promotes intense competition, aggression, and a ruthless pursuit of success among their employees. Employees are focused solely on their personal goals and advancement at the expense of colleagues and team members which produces high levels of stress, fear and a lack of team collaboration. This lack of collaboration hinders creativity and innovation. Associates are afraid to share ideas or information out of fear that it could be used against them. On a team, team members are constantly vying against each other for promotions, recognition and opportunities which leads to a lack of teamwork and cooperation. Teamwork is undermined as individuals are more concerned about outperforming their colleagues than working together for common goals. There is very minimal trust between coworkers. The pressure to excel and the fear of being surpassed by others contribute to elevated stress levels. At Capital One job security is precarious and job performance is evaluated in a highly critical manner. The fear of job loss among associates intensifies the competitive atmosphere. Office politics, manipulation, and backstabbing are common at Capital One as associates seek to gain an edge over their peers. Colleagues engage in undermining each other to secure coveted positions. Associates at Capital One sacrifice their work-life balance in an attempt to stay ahead – working long hours and constantly focusing on career advancement.

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