Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5484) , Team Leader (1848) , Agente De Atendimento (1630) , Customer Service Advisor (1438) , Customer Service Representative (CSR) (1284) , Advisor (960) , Customer Service Agent (749) , Customer Service (641) , Technical Support Engineer (635) , Technical Support (622) , Operations Manager (588) , Content Moderator (551) , Assistant Manager (537) , Customer Advisor (432) , Sales Advisor (407)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1272 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1123 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1122 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 870 reviews)); "Good company and good environment for freshers as per company requirements" ((in 840 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2953 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2052 reviews)); "Low pay and quite stressful" ((in 1225 reviews)); "Bad Managers to work with" ((in 511 reviews)); "Extended working hours" ((in 337 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,709 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Senior management

3.6

Work/Life balance

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,709 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

3.0

Sep 16, 2014

Give Raises to Build & Raise Employee Morale

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very laid back & plenty of overtime

Cons

No raises & being dual- skilled (taking calls for multiple oem's) w/o viable compensation

2.0

Sep 16, 2014

Customer Service

Phone support

Recommend

CEO approval

Business Outlook

Pros

good access by public transportation

Cons

very little personal treatment from the Management

1.0

Sep 16, 2014

Desperation work- minimum wage with no training, for a profit hungry company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The new Belfast building has some good benefits, there are big windows and reasonable toilet facilities. The holiday allowance is also good, but on many contracts although you're entitled to bank holidays you have to work the actual bank holiday and take the time off at another time of year.

Cons

The wages are incredibly low, even for the management- which means you're managed by someone who feels under-valued and under-paid. Training is minimal, sales people are badgered into shouting down the phone, you're often forced to work bank holidays (including Christmas day), the upper management have absolutely no interest in the employees as anything other than cash-cows. As you can imagine staff turn-over is very high. People loose their souls here, and sadly it is filled with QUB graduates.

Viewing 44578 - 44580 of 44,709 Reviews

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Jobs at Concentrix