Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 290 reviews)); "fair just reasonable busy good pay" ((in 199 reviews)); "great international environment and people" ((in 172 reviews)); "The culture and the people we work with are great" ((in 169 reviews)); "The colleagues are nice and help you integrate quickly." ((in 110 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 198 reviews)); "Low salary and old technology" ((in 161 reviews)); "long hours and busy especially at the end of the year" ((in 84 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews)); "Underpaid with multiple extended working hours" ((in 37 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Mar 28, 2011

DHL Airways

Service manager

Recommend

CEO approval

Business Outlook

Pros

Competent management and leadership. Was there for four years and communications was good, actually advanced. Their approach is laid back and were good about taking care of their employees

Cons

The laid back attitude disrupted management from taking actions on poor performing employees. This created a slowness in decision making. Making changes was a slow process.

3.0

Mar 10, 2011

good overall, no real advancement opportunities

Sales

Recommend

CEO approval

Business Outlook

Pros

medical and dental in the first 30 days.

Cons

no upward mobility, or career advancement

1.0

Feb 26, 2011

during my time of employment, customers were not treated well at all by customer service.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

i unerstand they are trying to have better communication with employees. I wish they had listened to us drivers when they bought us out. Maybe we would still have our jobs.I loved my job. It was the best thing I did in my life taking a job with Airborne Express. I miss my van . What a shame it had to go down like that.

Cons

there were some bad moves made be management. The company asked for suggestions,but not one suggestion was put in place.

Viewing 3994 - 3996 of 4,094 Reviews

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