Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 290 reviews)); "fair just reasonable busy good pay" ((in 199 reviews)); "great international environment and people" ((in 172 reviews)); "The culture and the people we work with are great" ((in 169 reviews)); "The colleagues are nice and help you integrate quickly." ((in 110 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 198 reviews)); "Low salary and old technology" ((in 161 reviews)); "long hours and busy especially at the end of the year" ((in 84 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews)); "Underpaid with multiple extended working hours" ((in 37 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Feb 18, 2014

Nice people...a mess internally

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, good people, upward mobility

Cons

Internally everything is done email or speadsheets. You have a dozen different places to go to accomplish something simple. No one internally ever answers the phone.

3.0

Jan 29, 2014

experience was great

Loader

Recommend

CEO approval

Business Outlook

Pros

great company to work for they take care of their employee

Cons

pay was not good and hours was horrible

3.0

Jan 9, 2014

Large company with customer focus.

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Good people to work with.

Cons

Confusing hours, not set schedule.

Viewing 3994 - 3996 of 4,094 Reviews

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