Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 305 reviews)); "good pay and with incentives" ((in 203 reviews)); "great international environment and people" ((in 176 reviews)); "The culture and the people we work with are great" ((in 172 reviews)); "The colleagues are nice and help you integrate quickly." ((in 116 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Work envionment and low salaries" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 87 reviews)); "Underpaid with multiple extended working hours" ((in 42 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express reviews

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3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Apr 17, 2025

HR people come in and out faster than their deliveries!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some good people and interesting to work for such an international company

Cons

Possibly the worst regional HR leadership ever seen. They can’t keep HRBPs or other management long enough to even qualify for benefits. Look at the turnover before accepting a job here.

4.0

Jan 29, 2025

Great Place to Work but Future looks Bleak

Manager

Recommend

CEO approval

Business Outlook

Pros

Great Place to Work - Capable and empathetic management, good internal and unique work culture, management with long term planning and not the hire and fire mentality, work life balance, focus on work results and output rather than time in office, 0-2 days WFH depending on your business unit, internal job opportunities as the country, regional and global offices are here and you are always move to other divisions such as supply chain or freight forwarding or corporate, bonus is quite standard and no surprise to downside

Cons

Work can be hectic at times with deadlines, increment is poor and does not keep up with inflation; a normal year is 1-2%+, a good year is 3-4%+, there is some restructuring ongoing as growth is flat since Covid so some headcount uncertainty although no layoffs yet and internal job opportunities are limited due to flat growth, cost cutting over last past few years resulting in no replacement headcount for people who left and removal of certain benefits and welfare

1.0

Nov 10, 2024

Unfair treatment of race

Operations agent

Recommend

CEO approval

Business Outlook

Pros

There isn't really any pros

Cons

Most team leads and supervisors are of one race and supports members of their own race

Viewing 109 - 111 of 4,094 Reviews

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