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      DHL

      Engaged Employer

      DHL reviews

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      3.8

      73% would recommend to a friend

      (3,338 total reviews)
      avatar

      Dr. Tobias Meyer

      83% approve of CEO

      64% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Career opportunities

      3.3

      Senior management

      DHL has an employee rating of 3.8 out of 5 stars, based on 3,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Dec 7, 2023

      Avoid!!!!!

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you're happy with being grateful for a job

      Cons

      eCommerce review: No structure, No growth and development. No recognition. Not a safe place. Employee cars are broken into frequently with no care or support from the company. Senior Management team is non supportive to floor supervisors and operation managers. Hush money raises are given when concerns are addressed

      avatar
      DHL Response
      2y
      Dear colleague, We sincerely apologize for the negative experience you had with our company. Your concerns about the eCommerce umbrella are disheartening, and we take them seriously. Safety and employee well-being are top priorities, and it's regrettable to hear about issues with car break-ins and a lack of support. We are committed to investigating these matters further to address any deficiencies. Your feedback on recognition and growth opportunities is noted, and we understand the importance of a positive and supportive work culture. If there are specific incidents you'd like us to examine further, please contact our HR department. We are actively working on making improvements, and hopefully, you will see positive changes soon. Your DHL Team
      2.0
      Nov 8, 2023

      Use it to get experience

      Air freight handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      Due to union you get 10 sick days, 10 vacation days on your first year, and premium health care at a good cost.

      Cons

      As more functions you learn, there is no room for wage negotiation as its a union environment. If you are a good asset you get awarded with more work that other people do not want to do. Also the company is heading to a direction with no goal or gain. Also lay offs happen yearly.

      avatar
      DHL Response
      2y
      Dear colleague, We appreciate your honest comments about your experience as an Air Freight handler. We are grateful that you have given recognition to the environment that enables you to gain relevant experience for your career development. Many join the company to do this and end up building a strong career in the company taking advantage of the countless learning and development opportunities available on all areas. In relation to the salary, DHL offers competitive compensation and bonus packages to its employees. If you are feeling that this is not the case, please schedule a meeting with your local HR department to discuss it further and understand the possibilities you count with. All the best in Torrance, Your DHL Team
      2.0
      Oct 17, 2023

      "Best Employer to Work" for ITS, really??

      Senior lead developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexi benefits (include apply to dental coverage for family), Annual leave, great workplace and facilities, still work from home (hybrid), provide compulsory training (technical or people development skill), and bonus every year (increment is so-so).

      Cons

      Too much politics with too many old timers/long service staff with their own agenda/politics just to sustain and maintain what they have in the company. I really do not know why the company is still keeping these people working on this established MNC company like DHL. Promotions based on favoritisms (based on race of course) and long service to the company, without looking whether this person is capable of handling it. Beside that, many of the team managers here do not have good people & technical skills. A lot of talented staff have left because there is limited opportunity with this politics still going on in this company, and also weak team managers. Since the reorganization, it is becoming worse with a lot of staff who do not agree with it, and based on the Employee Opinion Survey (EOS) result does not match with the staff's perception towards their team, managers, and higher management. HR still does not do anything despite replying to every comment here and giving false promises to make change in this DHL's Glassdoor page. As agreed to previous comment, this place is not for free-spirit technology personnel to be working here.

      avatar
      DHL Response
      2y
      Dear colleague, Thank you for sharing your thoughts with us. We appreciate your candid feedback, and we're genuinely sorry to hear that you feel this way about your experience at DHL. We recognize the challenges you've highlighted, especially regarding the internal dynamics and promotion processes. We take your concerns seriously, and we're committed to creating an inclusive, transparent, and fair work environment for all employees. Your feedback will be crucial in our ongoing efforts to address these issues. Regarding your suggestion about bringing in external talent, we are continuously evaluating our talent acquisition strategies to ensure we have the right mix of expertise and fresh perspectives within our teams. We encourage you to reach out to your HR representative directly to discuss any specific concerns you have in more detail. Your input is invaluable, and we're here to support you. Thank you for your dedication and commitment to DHL. Warm regards to Cyberjaya, Your Deutsche Post and DHL Team
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      Glassdoor has 6,440 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.