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      DHL

      Engaged Employer

      DHL reviews

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      3.8

      73% would recommend to a friend

      (3,338 total reviews)
      avatar

      Dr. Tobias Meyer

      83% approve of CEO

      64% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Career opportunities

      3.3

      Senior management

      DHL has an employee rating of 3.8 out of 5 stars, based on 3,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Jul 21, 2023

      Career Path Confusion

      It project leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large, stable organization in an expanding industry

      Cons

      Direct management cannot clearly articulate career paths for direct reports. Feedback is often opinion-based and not actionable.

      avatar
      DHL Response
      2y
      Dear colleague, First of all, thank you for being part of our DHL family for over 6 years and for your efforts to make our company the world leader in logistics. We are very thankful for your review. Your rating is good. In a few areas, you have signaled that you see further potential for optimization, especially management. Since we do everything we can to get a little better every day, we will do everything we can to achieve 100% in that too. We appreciate your feedback and advice to management that clear goal planning and defined career paths are more beneficial than a pretty policy that no one follows. We are sure management can help by developing a plan for employee advancement, from scheduled raises to increases in responsibility levels and training for new skills, which can help you advance within the positions even without full-scale promotions but within the scope of our possibilities. Please keep in mind that you are welcome to bring all of your comments directly to your management on-site, along with any other improvement suggestions or advice. We believe they will be delighted to hear you out and see what can be done. Please let us know how we can support you. Best wishes to Westerville. Your DHL Team
      1.0
      Jul 15, 2023

      Horrible place to work

      Mail clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      I got a chance to learn how to work in all departments of a mailroom warehouse. I met some good people, If there was a different supervisor I could have worked for I probably would have stayed but the little She-man was just too much for me!!

      Cons

      The supervisor was a hot mess, she kept a lot of unnecessary drama going between the employees and her staff in the workplace. A lot of favoritism, sexual harassment, and just a lot of high school behavior going on in the workplace. Very unprofessional. On payday, it was like guess-a-check it was never consistent due to lack of hours because it all depends on the mail flow and who was going to get sent home for the day if they couldn't find a different area for you to work in.

      avatar
      DHL Response
      2y
      Hello, We are deeply sorry to hear about your negative experience as a mail clerk at DHL in Grand Prairie. We take your feedback seriously and want to assure you that we are committed to maintaining a professional and respectful work environment for all our employees. We understand the importance of effective leadership, and we will address the concerns you've raised about the supervisor's behavior and management style. Our goal is to create a workplace where everyone feels valued and supported, and we will take steps to ensure that inappropriate behavior, favoritism, and harassment are not tolerated. Thank you for bringing these issues to our attention. Your feedback will help us improve our operations and create a more positive experience for our team members. We apologize for any negative impact this may have had on your time with us and wish you success in your future endeavors. Your DHL Team
      1.0
      Jul 5, 2023

      Bad experience

      Operations supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay was somewhat at industry norm.

      Cons

      Poor management structure and discipline.

      avatar
      DHL Response
      2y
      Hello, Thank you for taking the time to share your feedback about your experience as an Operations Supervisor. We value your input and apologize for any negative experiences you encountered. We are committed to providing a supportive and effective management structure, and we take your comments seriously. Your feedback will help us identify areas for improvement and enhance our management practices. We appreciate your contributions during your time with us and wish you all the best in your future endeavors. Your DHL Team
      Viewing 76 - 78 of 3,338 Reviews
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      Glassdoor has 6,440 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.