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      DHL

      Engaged Employer

      DHL reviews

      3.8

      73% would recommend to a friend

      (3,338 total reviews)
      avatar

      Dr. Tobias Meyer

      83% approve of CEO

      64% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Career opportunities

      3.3

      Senior management

      DHL has an employee rating of 3.8 out of 5 stars, based on 3,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Aug 20, 2022

      Be Careful

      Logistics analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      salary and benefits, fast hiring process

      Cons

      fired me after 35 days for me not knowing advanced Excel even thought that was nowhere on the job description. It was a whole bait and switch. Then had the audacity to insinuate I lied on my application and on the interview. My role was in logistics and trade compliance. I am one semester away form my MS in Data analytics. I made it clear that I did not want a data analytics role. Be careful of this company

      avatar
      DHL Response
      3y
      Hello, Thank you for taking the time to share your experience as a Logistics Analytics with us and others on Glassdoor. We regret that during the recruitment process the requirements were not established clearly in your case. We aim to have a transparent and open recruitment process for all our vacancies across the company. Applicants can always reach out to the responsible recruiters to raise questions and clarify any potential doubt regarding the role they are interested in. We can assure you that this is an isolated incident and we will take the necessary measures to ensure that the roles we offer through the job postings are clear enough and we avoid these negative experiences in the future. We appreciate your recognition on the compensation and benefits area, we believe that fair remuneration packages make our employees feel valued and fairly treated. Wishing you all the best in your future career steps, Your DHL Team
      1.0
      Aug 16, 2022

      Better Companies out there

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      The bond between colleagues who are in the same fate.

      Cons

      Poor call centre management team. No EQ. Only care about Service Levels without thinking of the minimum manpower. No work life balance. Meeting scheduled after 9pm.

      avatar
      DHL Response
      3y
      Hello, Thanks for popping in here and leaving us a review - we appreciate it! You are right that sometimes the workload can be pretty high and demanding, especially during peak seasons, but please note that we are aware of these issues and are constantly trying to improve on them. We firmly believe that all our employees deserve a good work-life balance, which goes hand in hand with better job satisfaction and increased productivity. Truly a win-win for all! We expect our Leaders to serve as role models for employees across the Group, not only motivating, supporting their teams with their workload and work planning, but also demonstrating how their work helps the company achieve its goals. Best wishes, Your DHL Team
      1.0
      May 31, 2022

      Worst experience in my life.

      Service desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      No pros. If you want to work in a dirty place with your team leader being rude , lying , not supporting you, there's you place.

      Cons

      Dirty office, dirty working material provided, old computer, job offer said that they provide a phone , which is a big lie , poor salary, under all companies in the market , rude team leader,poor training , same position and different wages.

      avatar
      DHL Response
      4y
      Dear colleague, Thank you for reaching out and leaving your impression of DHL here on Glassdoor. We are sorry to see that your experience with us has been a negative one so far. Although we cannot go into details here, because we lack information of your situations and your site, we would like to encourage you to reach out to you HR department and give them all the constructive criticism and feedback you have. We are certain our colleagues there will have an open ear for you and help you with your challenges. The conditions offered by DHL in the different markets we opperate are competitive and should certainly not match what you describe. Therefore it's crucial that you raise these issues with your local leaders and colleagues so that it is investigated. We hope that everything gets resolved in a timely manner and that you will remain part of our Big Yellow Force. All the best to you and your loved ones, Your DHL Team
      Viewing 82 - 84 of 3,338 Reviews
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      Glassdoor has 6,440 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.