DHL reviews

3.8

73% would recommend to a friend

(3,338 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Nov 27, 2025

SALES EXEC

Recommend
CEO approval
Business Outlook

Pros

GOOD MONEY, FLEXBILITY AND LIFESTLYE.

Cons

service is shocking, needs to imrpove

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DHL Response
6mo
Dear colleague, Thanks for sharing your experience with us. We are happy to read you’re enjoying the good pay, flexibility, and lifestyle that come with the role. We appreciate your honest feedback about the service. We know it’s an area that needs improvement, and your advice to “sort it out” is spot on. If you have any specific suggestions or ideas on how we can improve, we would be grateful to hear them. Please share your ideas with your manager, supervisor, or HR department. Cheers and thanks again for being part of the team! Your DHL Team
5.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Access to training programs and professional development resources.

Cons

Limited flexibility in work arrangements depending on location/department.

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DHL Response
6mo
Hello, Wow! Thanks a lot for your excellent 5-star review! We are glad to read that you value the global exposure and solid career growth opportunities as well as access to training and professional development. We also appreciate your feedback about flexibility. Your feedback helps us improve as we continuously review to ensure we meet the needs of our teams. Thank you for your dedication and loyalty during your time with us. All the best for your future. Warm greetings, Your DHL Team
4.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Jobs always availble for people willing to work, Decent overtime hours during peak period

Cons

Work policies are not public. Some operational managers micromanage their subordinates.

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DHL Response
6mo
Dear colleague, Thank you for your thoughtful review! It’s great to read that you’ve had a positive experience as a Desk Controller over the past few years, and we’re glad you appreciate the decent pay and the availability of jobs for those willing to work hard. Your point about micromanagement is important. We believe in providing our employees with the necessary support and guidance, but we also understand the importance of giving them the space and freedom to work independently. There are always topics on which we can improve. Therefore, we will forward your remarks to the responsible parties. Your feedback helps us get better every day. Thanks again for your feedback, and for being a key part of our DHL family! Take care, Your DHL Team
Viewing 88 - 90 of 3,338 Reviews

Glassdoor has 6,440 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.