DHL reviews

3.8

73% would recommend to a friend

(3,338 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Nov 5, 2025

It is all going down

Recommend
CEO approval
Business Outlook

Pros

Big company, in theory, lot of areas to get experience and grow.

Cons

For the last 4 years my manager is blocking my promotion with really bad excuses, such as: he need to know me better, or, (he borrowed me to another team to work for them as they were short of employees) you were working for other team therefore I cannot promote you as you were not working for my team (acting like it was my decision), or that I am missing a certificate which he called "useless" and "waste of money" when I asked if company could pay for it - but it was not a problem to use it against me. HR are aware of this, but as they said: that is not right, but this is strictly the manager's decision". With the company policy to hire almost only in India, there are no opportunities locally, so it is either start looking for a job outside or stay hoping for a change. Moving to other business units is also almost impossible. I had a couple of meetings regarding that, but they do not recognise skills and experience gained in other parts of our organisation, and rather hire externally or inside their business unit.

avatar
DHL Response
7mo
Dear colleague, Thank you for sharing your experience and for your long-term commitment to DHL. We’re glad to hear you recognize the size and diversity of our organization and the potential for growth and learning across different areas. We’re truly sorry to hear about the challenges you’ve faced regarding career progression and internal mobility. Your feedback is important, and we take concerns about fairness and transparency seriously. We are continuously working to improve our talent development processes and ensure that opportunities are accessible and based on merit. Your insights help us identify areas where we need to do better, and we appreciate your honesty. Thank you for being part of our team and for helping us grow. Greetings to all in Prague, Your DHL Team
2.0
Nov 2, 2025

Management and salary

Recommend
CEO approval
Business Outlook

Pros

Good team engagement every3 months and nice working place

Cons

Bad management, no trust in employee while Working from home No proper plan during staff resignation

avatar
DHL Response
7mo
Dear colleague, Thank you for sharing your feedback with us. We’re happy to hear that you enjoy the team engagement activities and the work environment—we strive to create a collaborative and welcoming space for everyone. We also appreciate your honesty regarding management, trust during remote work, and planning around staff transitions. These are important areas for us, and your input helps us improve. We’re actively working on strengthening communication, building trust, and ensuring smoother processes for workforce changes. Your perspective is valuable, and we’re committed to making continuous improvements. Thank you for being part of the team and helping us grow. Best wishes, Your DHL Team
1.0
Oct 30, 2025

Terrible trainer

Recommend
CEO approval
Business Outlook

Pros

Not one I can think of

Cons

Lazy trainer Everybody hiding in the bays.

avatar
DHL Response
7mo
Hello, Thank you for taking the time to share your thoughts. We’re sorry to hear that your experience didn’t meet expectations. Feedback like yours is important because it helps us identify areas where we need to improve. We’re committed to fostering a supportive and productive work environment, and we take concerns about training and team engagement seriously. Your comments will be shared with the appropriate teams to ensure we address these issues and strengthen our processes. We appreciate your honesty and wish you the best in your future endeavors. Best regards, Your DHL Team
Viewing 100 - 102 of 3,338 Reviews

Glassdoor has 6,440 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.