Pros
- Fully remote - Some colleagues are highly capable and thoughtful
Cons
- Repeated payroll errors and data inaccuracies. - Lack of clear ownership in people operations. - Poor offboarding and compliance processes. During my employment, I noticed a significant discrepancy in my monthly pay. When I logged into the system using my own credentials, it displayed another employee’s contract instead of mine, which resulted in an incorrect salary being paid. This also raised concerns around data access and privacy. The issue required manual intervention and multiple follow-ups with the relevant team to resolve. While this occurred once, it required significant effort to correct. There was also confusion around my annual leave entitlement, and HR was unable to confirm the correct number of days without me providing my own contract for reference. In addition, my home address on my P60 was incorrect for two consecutive years, despite my address having been updated in the system promptly after I moved. I flagged the issue after the first year and was assured it would be corrected; however, the following year’s P60 still contained the same incorrect address. The correction process took an extended amount of time, which caused unnecessary stress during a time-sensitive mortgage application. After leaving the company in July 2025, I have still not received my P45 as of February 2026. I contacted both the People and Payroll teams, but received no response, and one payroll inbox appeared to be inactive. Taken together, these issues indicate serious gaps in basic payroll accuracy, data handling, and offboarding processes, which is particularly concerning for a company operating in HR and payroll.
