Pros
Work from home, flexible schedule, good pay. When you first start the trainers are super great at their job in making sure you understand the material. After 30 days I received $500 to help set up my home office. You get reimbursed for internet each month. They send out freebies (t-shirts, mugs, gift baskets).
Cons
Non-Stop calls, minimal breaks. Misleading, lack of support. I initially loved the company and loved my job but that quickly changed when I started experiencing technically problems with the equipment they provided. I kept getting told by the help desk that it was an issue with my internet but I had a technician come to my home and check my connection and that was absolutely no issues going on. The issue continued until I was out of PTO ( In march!!!) and was told the only solution for me to continue working would be for me to commute to the Center which was 150 miles ONE WAY away from me. I was told there would be no compensation for that commute because working from home is "a perk of working at Discover". I was also promised to promote up to Coach after completing my training but training seemed to never end. When I interviewed for the job I was told training lasted 5 weeks but 6 months later I was still "training" and not able to promote to another area even though my coach and Team Lead agreed I would be a great fit for the role.
