Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

69% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (299) , Customer Service Representative (204) , Project Manager (149) , Senior Manager (120) , Manager (96) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 720 reviews)); "Great culture and values!" ((in 433 reviews)); "Work life balance is good" ((in 410 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 318 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 287 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 201 reviews)); "Low salary and difficult to get promotion" ((in 97 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 45 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 43 reviews)); "High Expectations with no room for error and low compensation" ((in 26 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

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4.0

69% would recommend to a friend

(5,171 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,171 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Feb 16, 2020

It’s all about politics

Senior personal loan specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits, most coworkers become your family.

Cons

If you want to get a promotion or get the opportunity to advance to another department you have to be great with politics. It’s not about your work ethic, years of experience, knowledge or by dominating your interview. Also the pay for what your job entails is way below what you deserve. Unless if you’ve succeeded in the politics within management then you most likely will get better pay. Also if your close with management and they like you, you’ll be able to get away with anything. Outcomes will be in your favor wether you abide by company rules and regulations or not. You’re only held accountable for your actions when you’re not close with management.

3.0

Jan 17, 2020

Was a good a company but going downhill. Poor management, tends to behave like high schoolers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

PTO days and ability to move around in different departments

Cons

Managers!!!! They're only promoted based on their relationship not due to their skills. Leadership doesnt take any actions against poor managers which just enables them to continue being horrible.

2.0

Feb 14, 2019

Disappointing

Home equity

Recommend

CEO approval

Business Outlook

Pros

PTO & benefits are average for the industry. Onsite fitness facility is very nice. Subsidized prices on healthy items in the cafeteria.

Cons

While overall Discover Financial Services is a wonderful company, the home equity division became an extremely stressful environment due to unrealistic (if not impossible to achieve) metrics, constant negative feedback from managers, and extreme micromanagement. These factors, along with tedious and contradictory lending policies along with difficulty being granted time off made for a very disappointing experience. What was once an enjoyable job quickly became a source of significant stress. There is also no room for growth or advancement within the division.

Viewing 58 - 60 of 5,171 Reviews

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