Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

69% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (204) , Project Manager (149) , Senior Manager (119) , Manager (96) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 720 reviews)); "Great culture and values!" ((in 433 reviews)); "Work life balance is good" ((in 410 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 318 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 287 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 201 reviews)); "Low salary and difficult to get promotion" ((in 97 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 45 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 43 reviews)); "High Expectations with no room for error and low compensation" ((in 26 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

69% would recommend to a friend

(5,169 total reviews)

Michael Shepherd

65% approve of CEO

47% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Jan 14, 2024

Decent benefits. Too much unreal scrutiny And poor management

Sr loan specialist

Recommend

CEO approval

Business Outlook

Pros

Decent benefits and scheduling flexibility

Cons

The amount of scrutiny and stress they put you under is unreal. They’re also always trying to find reasons to yank hard earned incentive as well.

3.0

Nov 28, 2023

Must be inner circle

Continuous improvement specialist

Recommend

CEO approval

Business Outlook

Pros

Above average salary and benefits

Cons

Open positions are posted to be applied for but it is often just a formality. The hiring manager often already knows who they intend to hire.

2.0

Apr 26, 2023

Mentally Exhausting

Account manager

Recommend

CEO approval

Business Outlook

Pros

WFH, 401K, healthcare, PTO, usual benefits to be expected from a billion dollar company like this

Cons

If you have any human feelings whatsoever, taking customer service calls gets soul crushing very quickly. They'll tell you you'll be able to promote out of it within 6 months but you can only promote to other call center positions. There are 4 huge waves of training that add more responsibilities to your job but your pay stays the same ($17). Not many managers seem to know what they're doing or what it's like to be on the phones at all. You won't be able to change your schedule and will be stuck with insanely busy weekend shifts. There is rarely more than 3 seconds between calls for your entire shift. If you don't want to feel like a workhorse, pass on this job.

Viewing 64 - 66 of 5,169 Reviews

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