Cons FAR outweigh the Pros. - Travel Consultant American Express Employee Review

2.0
Sep 2, 2025
Recommend
CEO approval
Business Outlook

Pros

-Training is thorough, depending on who the trainer is -Beautiful Workplace -Decent Recognition for hard work -The performance-based incentive program is decent

Cons

-Many in "leadership" positions are not qualified to be "leaders". They are data crunchers. - Internal communications are horrible - They overhire, and then find reasons to let the excess employees go - HR takes actions that do not align with what their SOPs say -Many in leadership roles are unsupportive and even rude at times -Very difficult to advance in your career unless you are friends with someone in a position to recommend you for a promotion -As an employee, you are VERY micromanaged

Explore other reviews about American Express

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great People, Leadership & Pay.

Cons

Does not support a remote-first workforce.

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

201
See reviews by: Helpful|Rating|Date|All