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Barracuda Networks

Is this your company?

In the 3 years I was there I saw 2 people move out of tech support into another role in the company. - Technical Support Engineer Tier II Barracuda Networks Employee Review

3.0
Mar 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Work with some pretty interesting folks, privately held company so they do what they want and if you happen to be in a management position or an engineer role they take good care of you.

Cons

Lack of career ladder, no matter what is listed in the employee handbook don't be fooled. Barracuda has a rock solid business model but they can continue to rotate in fresh bright tech support folks until they catch on that this isn't going anywhere.

Explore other reviews about Barracuda Networks

5.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Executive open door policy, opportunity to grow within the company, hard work pays off

Cons

Base Pay is lower than market competitors

3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work/Life Balance, Flexibility of schedule and a strong team feel amongst the SA Team.

Cons

Product functionality, vision of leadership team, stale solution set and very difficult to meet quota since you're covering 15+ AE's. You spend a lot of time trying to "save" customers vs. actively selling.

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