Good place to work for a retail career. - Customer Experience Manager Best Buy Employee Review

3.0
Aug 22, 2008
Recommend
CEO approval
Business Outlook

Pros

good structure. solid organization that seems to be someplace that will be around for awhile. employee morale is good in areas of the store as it depends on what manager you report to. it seems that customer service and merchandising associates are constantly changing with limited opportunities for growth. enough managers to be able to go on vacation without stressing.

Cons

too big, no ability to know everyone. career opportunities seem limited unless you are friends with those above you as it seems that promotions are already decided prior to interview process. communication is limited as to what plans are for future and personal career growth opportunities.

Explore other reviews about Best Buy

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, good culture and fun people to work with

Cons

Upward mobility can be limited

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

See reviews by: Helpful|Rating|Date|All