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      Team leaders are not human - KYC Analyst Citi Employee Review

      1.0
      Mar 25, 2024
      Kyc analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, pay is industry standard

      Cons

      Overworked, no thanks for hard work, TL's are awful, will throw meditation and yoga classes and talk about self care but then be so mean to people and pressure them into working to perfection which is not possible in this environment. Emails daily asking why something is no done and often asking if we just did not bother when staff are being worked to the bone. Tone from TLs is not human and major bullying. HR do nothing about it

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      5.0
      May 3, 2026
      Equity research analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good atmosphere and great place to start your career and get mentors

      Cons

      Long hours and no work life balance which is ok

      3.0
      May 4, 2026
      Fraud operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

      Cons

      Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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