Don’t. Just dont - Workforce Real Time Analyst Concentrix Employee Review

1.0
Sep 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Il put this top so everyone sees it - it’s not a pro Employees are asked to write good reviews on here. Constantly. I do not believe a single good review on here is legit. Take that as you will

Cons

Where to start You won’t receive training for anything other than sales assistant and even then it’s extremely basic. If you move up through the “ranks” expect to just be left to your own devices but then ridiculed and threatened to be stepped down again if you do a bad job - you won’t get help when you ask so don’t waste your breath. If you tell them how stressed out you are and how worried for your health you are they will assume “your coming to them as a friend and not as your manager” and won’t do anything to help. “Mental health issues” are treated as fake and you will be laughed at. Managers tell other managers everything. They are not your friend. Remember that. PTO is the absolute bare minimum “Annual pay increase” is laughable - and don’t be expecting a good Xmas “bonus” Your expected to do more than your job description & seen as lazy and useless if you don’t I could keep going but I won’t.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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