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Fidelity Investments

Engaged Employer

Not for those who want to be excited about a job or make a single connection in the workplace. - Financial Customer Associate Fidelity Investments Employee Review

2.0
May 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Very clear on corporate culture. Updates from superiors (CEO, etc.) multiple times a week. Will pay for your licensing if you’re in a licensed role. Pretty easy to get vacation days approved.

Cons

This is not a job for someone who can’t sit in the same chair, staring at the same computer screen for 8+ hours. Working from home is miserable, but working in the office requires either weekly testing and tracking or the vaccine. I’ve never felt so lonely at a company, even though this is the biggest company I’ve ever worked for. I barely even know my manager’s first name, that’s how disconnected everyone is. I only lasted one month after I finished training because the job isn’t rewarding in the slightest. Be prepared to get yelled at or called incompetent at least 5 times a day. Don’t expect more than minimal support from any supervisor. This position should pay much more than it actually does. During onboarding, they make it seem like you can move around as much as you want, as quickly as you want, and your manager will help you advance however they can, but that’s a joke. By the end of my shift, I’m exhausted and can’t even build up the motivation to make dinner. EVERYTHING is scheduled. You get two 15 minute breaks - one in the morning and one in the afternoon - and a 30 minute lunch, but you may not be eating lunch until hours after any normal lunch time should be scheduled. And you don’t get a say on that either.

Explore other reviews about Fidelity Investments

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management, tons of support.

Cons

Very heavy workload in the MD role. Have to answer phones above everything else.

5.0
Jun 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

Cons

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

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