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      Glassdoor reviews

      Good starter job" - Customer Success Manager Glassdoor Employee Review

      5.0
      Oct 22, 2024
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good starter job Friendly and helpful team

      Cons

      Limited room for career growth in this department

      avatar
      Glassdoor Response
      1y
      Thank you for your feedback. We’re glad to hear you find the team friendly and helpful—our collaborative culture is something we’re proud of. While we understand that some may view this role as a starting point in their career, we’re equally proud of the fact that many of our Customer Success Managers have built long and fulfilling careers with us—some even spanning over 10 years. Everyone’s career journey is unique, and we’re committed to providing opportunities for growth, learning, and development, whether you see this as a stepping stone or a long-term role. Your perspective is valuable, and we appreciate you sharing it. - Kristin Brandon, Director of Customer Success

      Explore other reviews about Glassdoor

      5.0
      Feb 12, 2026
      Employer brand specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing management & team - Growth and learning opportunities - Flexible with work-life balance - Meaningful work

      Cons

      I cannot think of any cons.

      2.0
      Feb 11, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

      Cons

      During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

      4
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