Disgraceful - Account Manager Meltwater Employee Review

1.0
Mar 22, 2019
Recommend
CEO approval
Business Outlook

Pros

> Cold brew machine in kitchen > Fun (but definitely forced) company “c-u-l-t-ure” > So many snacks! > Classpass for cheap > 90% of employees are 22-27 years old (including managers) so it feels like college > Work with cool clients

Cons

The pay is bad. Like really bad. They hire you young and ready to work so you don’t have anything to compare it to. There will be many red flags in your interview (which you will probably ignore because everyone is pretending to be nice to you.) Your manager will have ZERO management experience followed by no formal training. They’ll keep your eye on the prize by telling you that “they are grooming you to be manager.” Ridiculous and strict work hours. 8:30am to 5:30pm doesn’t seem bad until you get looks for leaving at 5:30pm because they expect you to stay late….everyday! They give “homework” to do on weeknights and weekends. If you like being told when to use your phone, the bathroom and take lunch this will be perfect for you! If you like needing to get your emails (every one) proof read before sending to a client then this will be a good fit for you too. They’ll say its because “you’re new and they are helping you learn” but I’m still getting my emails checked and re-written for me. Along with the pay being bad the benefits are worse. 10 PTO days to start and no sick days so if you do get sick you’re expected to use one of of your vacation days. But don’t worry, the next year you’ll get 20 vacations days so you should be so grateful. Everyone comes in the office sick and coughing and then they want you to do 40 high fives with each other whenever someone makes a sale. You’ll know I made a sale because I get to ring a small bell or a big bell and EVERYONE gets up from their seat, walks over and listens to me talk for 5 minutes about the deal I just closed. The other day I was up there screaming so people can hear me because they blast music from 8:45am until close. This isn’t your tranquil spa music this is blasting as loud as possible to create energy when really it just creates angry clients because they can hear profanity in the back ground. I remember reading Glassdoor reviews before accepting the job offer last year. I thought “oh its just an upset employee who wasn’t the favorite…I’m sure its fine.” It is not fine. Its actually the opposite of fine. Do yourself a favor and avoid at all costs. And yes there are many offices around the US so maybe I’m not talking about “your office” but this culture runs deep and from what I’ve seen its everywhere. You’ve been warned.

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Meltwater Response
6y
Thank you for your feedback and sorry to hear you feel this way about your time at Meltwater. What you've described is not the kind of culture we promote. We do promote our managers from within and promote based on leadership and management potential. People are central to everything we do, and we put a lot of time and resources into training managers who can lead by example. I would encourage you to reach out to your VP or AD with this feedback. We can always improve in this area, so that you for your feedback.

Explore other reviews about Meltwater

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work at

Cons

No cons good place to work at

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Meltwater Response
3w
Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience and appreciate your recommendation. Creating a supportive and enjoyable workplace for our team is very important to us, and it’s great to know that reflected in your experience. We wish you continued success in your career.
2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The product is cool and if properly onboarded customers will get value from it. Coworkers are fairly social If you are new to sales would be a good place to learn the basics

Cons

Probably the cheapest company I have ever worked for. Benefits are below standard, they changed the commission plan every year I was there so that you would make less money, and you are expected to share hotel rooms when you travel. Look up Meltwater on Reddit or LinkedIn. They are known for very aggressive sales tactics which you will be forced to implement on your customers. A culture of micromanagement that comes from the top down. Virtually no avenue for promotion unless you are willing to move or get lucky and someone leaves.

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