Challenging environment with great people - Withheld As IT Would BE Too Obvious Paysafe Employee Review

3.0
Jun 6, 2017
Recommend
CEO approval
Business Outlook

Pros

The people at Paysafe are some of the best in the world. They are supportive of each other and committed to providing the best solution for their customers, who are mainly other paysafe employees if you work in IT or Dev.

Cons

There is a lot of work to be done around developing a common organisational culture at Paysafe. The organisation is made up of many small companies who have merged together over the years and there is still a lot of evidence of the disjointed cultural heritages.

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Paysafe Response
8y
Thanks for taking the time to offer your insight into life at Paysafe and highlighting how dedicated and supportive the people who work here are. Paysafe, as you have noted is a rapidly growing, global company, with offices as far east as Hyderabad in India and as far west as Irvine in California. Working in such a far reaching and diverse environment does indeed provide some challenges, but challenges that we are lucky to have and we continue to tackle these with a positive attitude. We endeavor to have as much continuity across our global offices as possible, however, due to localized legal requirements, practical capabilities and preferences, exact replication of benefits etc. is not always possible.

Explore other reviews about Paysafe

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I recently joined the Paysafe team. My experience has been very positive. The onboarding process was well organized, informative and smooth from the start. The team has been super welcoming and supportive. It is clear that the company values its employees and creates and environment where new team members feel comfortable, included and motivated to succeed.

Cons

As a new employee, there is naturally a lot of information to absorb during the onboarding process, but the support provided has made it manageable and encouraging.

2.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

• The company offers some flexibility with remote/hybrid work options in certain teams. • Exposure to fintech and payment processing technology can be interesting for those new to the industry. • Decent health benefits and standard PTO in many locations.

Cons

• For the third consecutive year, the company has failed to pay out performance bonuses despite meeting or exceeding individual and team targets. It seems that they set very high budgets deliberately so no variable pay is paid. This has significantly impacted morale and trust in leadership. • Compensation overall feels below market rate for the skills required, especially when bonuses (which were promised as part of the total package) are consistently withheld. • Frequent reorganizations and shifting priorities create uncertainty and make it difficult to plan long-term. • Communication from senior leadership about financial performance and bonus decisions has been poor and lacks transparency. • They constantly lay off people to make up for losses in revenue.

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