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      TeKnowledge

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      Glorified MSP - Technical Support Engineer II TeKnowledge Employee Review

      2.0
      Nov 26, 2024
      Technical support engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people that I work with make the job somewhat enjoyable and being able to use the Microsoft Admin Centers we have access to is kinda cool.

      Cons

      There is no knowledge base to look up information and or similar case issue with ease. The tools we do have do not work all the time or are just not helpful. You are just a statistic in a spread sheet. The technology support that is available is very minimal and you have to constantly relay on tech support from a very select group of people who are constantly busy. 1 year is about the longest anyone works here from management down to Support Engineers. When you don't have the tools to do your job or something and s down you are required to operate at 100% which is kinda weird.

      avatar
      TeKnowledge Response
      1y
      We hear your concerns about management and are actively working on improving leadership practices and transparency. Your feedback is invaluable in helping us identify areas for growth.

      Explore other reviews about TeKnowledge

      5.0
      Jun 18, 2025
      Intune engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to work i like it

      Cons

      Not much pay transport to site

      avatar
      TeKnowledge Response
      5mo
      Thank you for sharing your feedback. We’re glad to hear you enjoy working with us and appreciate the positive aspects of the environment. Thank you for helping us identify areas for improvement.
      1.0
      Apr 18, 2026
      Critical situation manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The paychecks don't bounce, at least as far as I experienced. You'll never ever have time to be bored, if you could call it that.

      Cons

      Completely toxic work environment, through and through. Ignores requests for Disability accomodations, uses the information gleaned from that process to institute write-ups. PIPs are their favorite tool ever, beside death from overwork.

      1
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