WARNING -STAY AWAY - Outside Sales Consultant The Home Depot Employee Review

1.0
Nov 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Home Depot (US Remodelers) has nice colored logos

Cons

Company Call itself US Remodelers but it's Home Depot. Company is anything but fair. Worked for almost a year but finally quit because of unfair work practices. The job offers nothing. You literally work free and the company profits. Management is for management. Leads are distributed based on the managers discretion however he is running leads too so be prepared to get a lot of BS leads scheduled very far from home- with no milage compensation- averaging 10-13 hrs a day. Product is sold at a much higher price than store but customer is lead to believe that its the same price at store. In training we are taught to say the same fair market pricing for what ever store you go in to but pricing vary region for region. Product is way over priced, averaging 10k to 20k a home for particle pressboard doors and plastic venure. When I worked for the company, management would call customer after your one sit sale and offer a 10% discount lower than what you could offer. If sold you would only receive half the commission is the boss thought it prudent- never saw any of that commission. Never knew until late in the game that the boss was calling customers to get the sale. I found out only when I went back to a customer who told me to come back the next day.

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The Home Depot Response
10y
Thank you for your hard work and dedication. We appreciate you taking the time to share your feedback. Although we are unable to comment on your specific experience, we value our associates and understand that our associates are the key to our success. We strive to create an environment where all associates feel they’re respected and that their contributions are valued. We wish you were happier with your current management. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group (AACG) to express your concerns. We’d like to help.

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Pros

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Cons

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5.0
Apr 24, 2015
Recommend
CEO approval
Business Outlook

Pros

The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

Cons

Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

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The Home Depot Response
10y
Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
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