employer cover photo
employer logo
employer logo

The UPS Store

Part of UPS

Is this your company?

Franchise Owner - Franchisee The UPS Store Employee Review

1.0
Sep 8, 2015
Recommend
CEO approval
Business Outlook

Pros

The UPS brand is a strong brand that is well known and well respected which drives customers into your store.

Cons

UPS will send sales people after your business customers and offer them the same shipping rates that you pay as a franchisee. I lost one that spent $3,000 per month in my store. The last straw for me was when they told me to take down the American flag that I had displayed in my store...shame on you UPS!

Explore other reviews about The UPS Store

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Really flexible job with a lot of free time to do stuff

Cons

Can get a little boring at times, but not that bad at all

3.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a job. More pleasant and cleaner than fast food for what it's worth. Small business environment (since most stores are franchised) may either be a blessing or a nightmare depending on the owner(s) and management.

Cons

Extremely hectic and high-pressure work environments. Job responsibilities are more or less everything to do in such stores. Experience can vary wildly by franchise management. Arguably greater work stress and responsibility than comparable retail jobs for significantly less pay.

See reviews by: Helpful|Rating|Date|All