Epic reviews

3.3

52% would recommend to a friend

(6,027 total reviews)
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Judith R. Faulkner

69% approve of CEO

74% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,027 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jan 27, 2011

Great the assessment test was unusual

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have a great product for use with health information technology and management is really friendly and easy to get along with and work for

Cons

the location of the company is a little non desireable especially in the winter when it is snowing and below 3 degrses at times

4.0
Jan 26, 2011
Recommend
CEO approval
Business Outlook

Pros

-Diverse, bright, hardworking colleagues -Many roles come with lots of opportunity/expectation for self management -Epic makes a meaningful contribution to healthcare -In my work and on my team, I encourage pursuing areas of excellence so the solutions offered both internally and to customers bear somewhat of an identifiable signature -In my area at least, there are frequent opportunities to carve out a new project or process from raw material and carry it forward -Its great to see talented young people come into Epic, make their own way forward working together with you on a team, or with you as their team leader, and later on see them doing influential work on other teams, recognized as experts in various matters

Cons

-As I get older and the company gets larger, the percentage of the company that is in my age range is getting smaller and smaller. Sometimes I feel like I am prolonging a dissertation into a third decade while wandering up Bascom Hill among a sea of freshmen. -Scope creep is a significant vulnerability when application IS, tech services, PC/Client TS, Server TS, and development work very closely in an environment that integrates many different user groups/workflows/products. -Your team leader may very well be a micromanager, and it might take a while for that to be whittled away -Your team leader may overreact to the micromanagement of others, and end up not giving you sufficient feedback for you to know they do recognize your successes, and give guidance in the areas that you can grow. -If you are a team leader, chances are that you will either micromanage members of the team, or give them insufficient feedback. -If you are a team leader, sooner or later a member of your team will leave Epic(or perhaps several over time), leaving you to wonder if you've micromanaged them, or not given them enough feedback. And you'll wonder if anonymous reviews of Epic mentioning middle management were written with you in mind.

1.0
Jan 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Fair to middling cafeteria food. Slide between floors in the Heaven building. Sense of togetherness fostered by horrific stress of working there. Free cold leftovers at the cafeteria if you work past 7 p.m. or have been there ten years.

Cons

No respect for employees; all seen as expendable, 20-25% fired per year. Only response to customer complaints is to fire people, then hire unexperienced replacements. 55+ hours minimum expected of TS; only measure of work quality is number of hours. Employment agreement precludes working in software for one year after they fire you. Team leads clueless; completely inconsistent styles of "management"; no consensus. Emphasis on being family-friendly is two-faced; if you take time off for family matters you'll probably get fired for it. No support for growing as an employee or in career; only support for working more hours. No emphasis on spending time for employee development, only for taking on more tasks for which you are not prepared. Training is a joke and does not address what will be needed to work with customers, nor what it will take to support an Epic application. Only employees to use the cafeteria are new hires; once training is over you might have time to get a meal 'to-go', but plan to make that time up after hours. No telecommute allowed, even if a blizzard hits and your street is unplowed all day (you'll have to take vacation time). Most employees are in shared offices despite promises to the contrary. The work environment is not open or cooperative, as everyone is in their tiny offices, with their doors closed, stressing about how not to get fired (or divorced, should they be unfortunate enough to have a family at home wondering if they'll ever come home).

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