Epic reviews

3.3

52% would recommend to a friend

(6,027 total reviews)
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Judith R. Faulkner

69% approve of CEO

74% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,027 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Oct 18, 2021

Not what it used to be

Recommend
CEO approval
Business Outlook

Pros

Job security, good pay, great insurance

Cons

Upper management doesn't care about employee input on work conditions, deadset against work from home, dishonest with media about work from home during the heart of the pandemic last year, put their guess about employee "creativity" ahead of employee health, and today in a staff meeting said we had a new benefit that gives us 15 days off to get a cheer, while flashing past the next slide that mentioned they were removing an old benefit of 15 days off (i.e. they lied, or mislead at best, and said they were giving us more time off when they weren't changing anything but the name of the time off).

2.0
Feb 22, 2021
Recommend
CEO approval
Business Outlook

Pros

- Epic is a household name and badge of honor in the health industry. Working at Epic will open up a lot of doors for you wherever you go post-Epic, both in the Madison area or nationally. - Competitive salary (after a couple of years) compared to other companies in the Madison area. Initial starting salary for Implementation Services is sub-par when factoring in hours worked. - Lots of opportunities for advancement. You take on real responsibility quickly and can have a lot of control about the horizontal and vertical direction you go within the company (implementation leadership, team leads, application leads, specialty area, etc.). Onboarding and ongoing learning places a high emphasis on education. - Strong team mindset. You get really close with your immediate project teams and people across the application (IS, TS, QA, Devs, etc.) are overall really great, helpful people. - Travel (except during Covid times) can be really exciting to explore new places but will wear you down. Don't underestimate how taxing work travel is, strike a balance if possible.

Cons

- Upper management, upper management, upper management. See details below in Advice to Management. - TERRIBLE Covid response and ongoing pandemic policies (details in Advice to Management). - Poor work/life balance. Very common to consistently work 50+ and 60+ hours/week. This is especially true your first year or two, but does not level out as you advance. The hours you spend working are also more intense and draining compared to equivalent time I spent working at prior jobs. If you don't mind and don't get burned out, your perseverance is rewarded handsomely years down the road. - Your happiness is largely dependent on the team and projects you're assigned to and you have almost no control over them. - High turnover and employee dissatisfaction. It's going to catch up to the company some day. - Poor non-monetary compensation. Only two weeks of PTO for your first two years and maxing out at three weeks for even executive leadership. 401(k) match vesting schedule is terrible if you stay less than five years. Additionally, Epic only provides the employer contributions in bulk at the end of the year and only matches if you work the entire proceeding calendar year. Other benefits I used like the sabbatical, low-cost lunches, reimbursed travel credit card, and local store discounts are nice but outweighed by cons.

1.0
Aug 3, 2020
Recommend
CEO approval
Business Outlook

Pros

- hours flexibility - clear expectations - pay (sort of, see Cons)

Cons

- Epic is reckless of employee health and safety. Work from home policy is outdated, and rooted in "culture" rather than facts. - Racist upper management is allowed to directly address POC and groups associated with diversity internally with no repercussions. - Leadership who speak up against harmful and dangerous work from campus policy are demoted. Internal methods of dissent and transparent feedback are eliminated. - Pay is generally good, but not for QA, we are currently below industry standard, consistently receive the lowest raises and bonuses compared to other roles within Epic. - It is made well known that everyone, across roles, are dispensable.

Viewing 79 - 81 of 6,027 Reviews

Glassdoor has 6,303 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.