Epic reviews

3.3

52% would recommend to a friend

(6,028 total reviews)
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Judith R. Faulkner

69% approve of CEO

74% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,028 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Oct 25, 2011
Recommend
CEO approval
Business Outlook

Pros

As a 1st job experience for recent undergrads, this place offers a slightly better than average way to earn a paycheque and some experience before flooring it for a better career job. Remember, Epic is a JOB and NOT a career!

Cons

The extent of how bad your experience will be depends on your department: Accounting/Finance - The worst. Don't feel bad for not being accepted into a "FINANCIAL ANALYST" position, since that's all utter bullshite since there is NO corporate finance department here and none in the works (though they might lie during the interview to tell you there will be). You will actually work as an Accounts Receivable employee and you will likely have your title changed within a week of arriving to "accounting analyst". If this is your first ever job, you will be less disappointed since you will have no basis for comparison; however, if you've held other positions, you will invariably not be happy and feel the company has screwed you over with a "bait and switch", lying its way into convincing you to pick up your entire life to move to freaking Madison, Wisconsin only to be miserable with a terrible go-nowhere job in a small town and be stuck there, too exhausted to rejoin the job hunt. The position is well-suited to 2 types of people: 1) Straight out of college, NO professional experience - Unless you would have gotten a job via nepotism, this is likely better than your average post. However, only stay for 1-2 years and begin searching for something better AS SOON AS you are confident enough to feel you can convince an employer to hire you. While Epic is made to feel like college, with its classes, lunchroom and omnipresent children, remember that when you are staying at work till 9pm and ask yourself whether it's really worth it. 2) From Madison and/or married and/or with children - You're not interested in a career and you don't mind mind-numbingly dull and unimportant work which everyone around you has been brainwashed into thinking IS important. You will care only about being able to live in Madison near your family, making an above average salary for the Midwest (where costs are far lower than elsewhere) and being able to support your family for the next 30 years you'll spend in this hellhole. You're willing to sacrifice 1/3 of your life for the 1/3 where you are neither sleeping nor at work. Judy is running a company with over $1 billion revenue and yet still signs off on amounts of a few thousand dollars, or insignificant 1-2% price increases for a small part of the business. (Even universities don't waste half the time she does on increases which barely outpace inflation.) As a further example of the ridiculousness here, the CFO brings the CEO monthly reports which include how we spent $60 per gift for 25 gifts and asking whether that were to much. Can you imagine?? Meanwhile, the firm's entire accounting department is run out of EXCEL!!! Spreadsheet after spreadaheet after spreadsheet, some which are tens of thousands of lines long! The place is utterly ridiculous. This department is the WORST and I advise extreme caution if you are not in one of the 2 categories enumerated above. Otherwise, you will want to kill yourself every day and you will resent Epic A LOT for having tricked you into moving to Madison. ********************************** Bottom line is that Epic sucks unless you are 1) straight out of college and need $ desperately and are unwilling to wait the extra months it would take you to find something actually related to your field of study or your dream career, 2) from Madison and wanting most importantly to be near your family and to make a better-than-average salary and/or 3) you are married and/or with children and want to set up shop in Madison because real estate is rather cheap here and it's probably the best city in the Midwest after Chicago (although the Midwest is not personally my dream region to begin with). Again, one of the other list items should also hold true, 4) you don't care about a career or any long-term growth prospects. You've decided to take on the white-collar version of the factory worker because you are happy to sacrifice 1/3 of your entire life just to have better-than-average disposable income and are unwilling to try to carve the same path for your dream career. (This, to me, is the saddest and most depressing category, but there are PLENTY of people here who fit the bill and put on artificial smiles to try to cover it up and convince themselves they've not wasted their lives away : '- (

5.0
Aug 11, 2022
Recommend
CEO approval
Business Outlook

Pros

The people are great. Everyone I work with is friendly and helpful! As a software developer, the work is interesting and challenging. The roles that are less customer-facing (like software developers and quality managers) still get to interact with customers during immersion trips out to customer sites where we get to observe real people using the software and talk to them about what is and isn't working. I didn't really appreciate it until I went on my first immersion trip but after having been on one, I think that all software shops should consider incorporating immersion trips into their developers' jobs. The campus is beautiful and there is definitely a benefit to being able to talk a quick walk around to reset or give your mind a break. The food at the Verona headquarters is delicious and affordable. Epic is fairly well known, so if you ever need to leave Epic for one reason or another, you will still be very employable. Epic is a very large company with most of its staff in Verona, WI so if you don't like the team you are on, it's possible to request a team transfer (though obviously it's not guaranteed that a transfer will happen).

Cons

Internal documentation isn't always the most up to date or easy to find. If you want to regularly work from home, this is not the place for you. As mentioned in the Pros section, Epic is a very large company. As much as the leadership would like a consistent experience throughout the company, Epic is a company made up of people, and people are different from each other. Some people mesh well and others don't, regardless of how good of a people they are. The quality of one's experience at Epic (and likely any company) will be heavily influenced by one's Team Lead and to a lesser extent one's coworkers. This is great if you have a great TL and coworkers (as I do), but can be problematic if you get placed under or alongside people who you don't mesh with as well. People on LinkedIn see that you work at Epic and flood you with requests regardless of whether you specify that you aren't looking for job opportunities. Seriously, if you get a job at Epic, consider deactivating your LinkedIn account.

1.0
Aug 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Very nice health insurance. Some nice amenities like oil changes on campus and easily accessible good food.

Cons

The culture here used to be something I loved and was proud to discuss with friends and family. They have always pushed employees far too hard, but as an overachiever, I sometimes found fulfillment through this. The serendipitous campus and collaborative paradigm has fostered a lot of really positive work relationships in the past. I also used to be proud of the "feedback culture" the company fosters encouraging delivering feedback and honing your feedback delivery skills. However, in the past year and a half, the culture has only ever been used as a weapon against employees. And when the culture is as pervasive as it is here, that rots your day to day life very quickly and thoroughly to the core. When the Black Lives Matter movement re-surged earlier this year, I received both direct and indirect threats from people at this company to not discuss my disappointments with the company's response openly or take actions to publicly push for change. Instead, the company created a mysterious email list (that has not been explained in slightly more detail) to send any complaints or suggestions for improvement and that was the only acceptable to voice concern. The same has now happened with concerns over the company's push to return 10,000 employees back to campus. You are expected to only email a particular list with concerns and you risk being demoted if you push back or escalate your concerns too far. All of the parts of the culture that I previously appreciated are now being touted at employees as upper management silences dissenting opinions in whatever way they see fit this week. We are told to share feedback - but no, only to an email list that you may or may not get a response from. We are told to collaborate and serendipitously work with others - but no, we don't trust that can happen virtually. We are told to support decisions once they are made - but no, you don't get to hear details about how decisions you disagree with were made. Overall, this company has a lot of things I have enjoyed over the years. However, the culture is strong and in the worst way possible right now souring everything I previously found positive.

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