Ericsson reviews

4.0

78% would recommend to a friend

(17,730 total reviews)
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Börje Ekholm

77% approve of CEO

56% positive business outlook

Ericsson has an employee rating of 4.0 out of 5 stars, based on 17,730 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ericsson employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

18K reviews
1.0
Aug 25, 2012
Recommend
CEO approval
Business Outlook

Pros

OK Health Benefits, but poor Salary.

Cons

I worked in the NA headquarters, PLano Texas, depressing from the first day. I regretted joining this company a week into it. There is no guidance whatsoever, a mentor is assigned but most of them are preoccupied with their own work and have little interest in new employees. Asked to go through some documents and begin working. For a masters in Electrical Engineering from a top tier university, I took up the job as a systems integration engineer out of necessity. I quit the company 6 months in and am extremely happy working for a different company (I wont name the company but it is in the Forbes 25). I plead everyone looking for a job in Ericsson to avoid it like the plague.

1.0
Jun 8, 2012

Ericsson San Jose - A paradise for politicians and slackers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, including health care, matching 401K, PTO etc. In the right group and under right manager, great work-life balance. For some 9-5 can be a great life

Cons

I work in Ericsson San Jose, which used to be Redback Networks until 2007. Just about all of the original management and most of the key contributors were chased out over the last several years. Most of the senior management was brought over from Ericsson in Sweden and other places. A great premium is paid for conformity and compliance with the "Ericsson Way". The place is run like a bureaucracy and even senior technical managers are essentially allowed to work no more than as "administrators". Right politics with HQ in Sweden trumps skills and hard work. Great deal of "us vs. them" adversarial culture. Executive management is essentially in an echo chamber with almost no first hand feel for what is going on at the troop level. It is customary to "dummy down" what is presented to the top management in San Jose and above that in Sweden. With P&L converging at company's president level (there are no GMs at VP or director levels), the governance structure is like a rats nest. Engineering and marketing operate as arch nemesis and none has incentive to cooperate. For operational management and governance, there is a hierarchy of "support" groups which end up acting as data collectors for the executive management. With executive management out of touch, this opens doors for mismanagement and what can be best described as graft. A company next door reportedly had resume from more than 50% of the Ericsson San Jose employees. This is not a typo or exaggeration. A career quagmire for skilled ambitious types.

2.0
Jan 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of the best minds come to work at Ericsson and there are some truly wonderful people that cycle through. Those that stay are often the ones who find the right words that North American senior leadership likes to here. They like to hear they are great leaders, everything is great, and everything will be great.

Cons

Lots of creative, tech-minded, world changers joined the North American company by believing the marketing material. Then after a while they slowly realize it is the same as other companies: Sustainability is a green-washing term, others will take credit for your creativity and accomplishments, and those with constructive criticism will be managed out of the organization.

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