Gartner reviews

3.8

71% would recommend to a friend

(9,331 total reviews)
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Gene Hall

78% approve of CEO

54% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Mar 29, 2022
Recommend
CEO approval
Business Outlook

Pros

The pay and experience. They paid fairly well and you learn a lot in terms of how to facilitate account research.

Cons

-terrible managers. Overbearing, manipulative, micro managing tendencies. A micromanager is annoying sure, but on top of that, they stunt their employees’ growth by being this way. It’s impossible to fail and learn when you’re being told exactly what to do all the time. You don’t think of the customer or go with your gut instinct. You think of the 100 ways your manager will try and trip you up. Terrible practice. Even the “favorite” on my team complained about this. I come from a strong sales background and now work at a Fortune 100 company. I’ve never experienced such poor management. Managers are also unprofessional—texted me while on vacation about non urgent matters (first day off in 10 months too). ZERO work life balance even when you create your own boundaries. Wish I could call out by name but my advice is to avoid selling the GHRL product. -does not practice what they preach. They have so much great research but they don’t act on the same advice they give our customers. -you will work around the clock. While I was there, I worked 90 hour weeks consistently. When I finally quit, so many people have reached out about their experiences there—all of which were the same. “I’d rather take a major pay cut than continue on with this.” -almost none of my original onboarding/academy class is still there. They have a major retention issue. -culture is poor to put it lightly. Everyone is worked to death and there are no lighthearted dialogues. -my only regret is not quitting sooner. Gartner did some irreparable damage to my self worth but I feel great knowing there are employers who recognize my strengths and trust me to run my business.

3.0
May 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. Lots of PTO. Flexible work environment. If you are in the Fort Myers area already, there are few jobs that provide more opportunity than this one. From a training perspective, they invest a lot in you upfront and have been putting more programs in place to support tenured sales reps as they strive to improve their performance. If you have decent sales skills, a manager / VP that will invest in you, and a fruitful territory, you will be rewarded handsomely and celebrated. Further, if you are successful, you can expect a plethora of opportunities to open up for you - management positions, field roles across the country, etc.

Cons

(1) Inconsistent management. As many of the other reviews have said, your success at Gartner depends on your manager. Many managers here were fantastic sales people, but don't have the softer qualities required to lead and inspire people. They also tend to skew very young and have little experience outside of the Gartner universe. As a result, their abilities to manage a full team tend to be inadequate and often lead to disparate treatment of their team members. Further, it is fairly clear that many of them cannot articulate exactly why they, and others, have been successful, and what their process looks like in comparison to core or poor performers. (2) Unequal opportunity within territories. If you are not in a vertical, good luck hitting Winner's Circle (it has been multiple years since anyone who was on an industry-agnostic team for a full 12 months hit WC). Further, even within the verticals, the same territories tend to produce WC reps year-over-year. Bottom line - factors within your control (sales acumen, coachability, hard work, etc) are only one factor in what contributes to your success at Gartner. (3) Feedback / honesty isn't always appreciated. It depends on who it comes from (are you performing well?), and whether that member of management feels like embracing inconvenient truths. If they don't, chances are high that your concerns will be written off. (4) Culture*. This is a polarizing culture. There are definitely people who thrive in this culture - which is fantastic. However, it's not for everyone. Personal boundaries aren't always respected, and the previous comments that the environment is like a fraternity house are spot on. Again, some people love that and do extremely well here, while having a great time. However, many others.....don't.

1.0
Mar 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent training in technology and sales in general. Decent foundation to be shared with the younger sales folks and provided decent feedback.

Cons

Where to begin, I would not recommend going to sell for Gartner. They took me in and put me up in a mediocre hotel in Florida for three months for the training, not only was this depressing but just a poor way to treat an employee, many better options. They did not tell me before I quit my job and went down to Florida for their training in Q4 that there would be a “final exam” at the end. A final exam that they tell you after a few weeks of training that if you don’t pass, you lose your job. Wait... what!!!!!! I would not have taken that chance. The recruiter was completely NOT upfront with any of us about this. Not fair or just. The three instructors played good cop bad cop with the trainees and one would be nice while the others would be harsh. They play mind games like you’re in a fraternity or sorority the whole time and it’s a waste. Lots of little weekly quizzes and they play favorites in the class. During my final exam I was supposed to have a thirty minute call, and at that time, another trainee was supposed to have a call with our managers as well. It’s rumored that they usually put the worst/ lease favorite students first and naturally we knew we were done for. But what we didn’t realize is that they literally cut our calls in the middle of our final!!!! They literally turned off our phones for over ten minutes and pretended it was a technical malfunction!!! That’s so insane. They didn’t even give us our time back, they said that if this happened in the real world, we would have had to adapt and make the best use out of our time. Ummmmm.... whattttt!!!!!????? That’s so insane. After 3 months of training, they didn’t want to correct their “technical” malfunction and give us the same chance to run our calls on our final properly as everyone else??? The feeling is that they turned off our phones so we would be more likely to fail. That’s totally not fair and not just. Honestly mean and inconsiderate. They also were calling me “the yankee” in training because I was from up north. Completely biased and rude and downright mean.

Viewing 85 - 87 of 9,331 Reviews

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