Gartner reviews

Management is a real challenge. There is a great focus on process and managing career ladders, however little spend on strategy and sales support. I witnessed a lot of 'shooting from the hip' style responses which damaged several account relationships. In my opinion, there is far too much red tape and no encouragement to be creative meaning you really are selling jn the brand rather than the clients needs. Salaries are low in comparison with other organisations. The biggest problem is the management. There appears to be a lack of experience and support across the board. Not a particularly productive environment to work in. Several people I know have left in quick succession as a result.

Senior and middle management work hard to keep their direct reports from knowing the truth. Don’t fall for the fun-loving act with the Nerf guns and the beach days...it’s a facade used to cover up all the problems that are stewing beneath the surface. This isn't a happy place to work right now. Gartner is growing its sales force faster than the market demand can support. The SMB sales channel has aggressive hiring goals and with each new hire, the existing sales territories are shrinking. Quotas are not being adjusted to compensate for the lack of opportunity, so unless you’re one of the lucky few with an awesome territory, you are set up to fail. Management isn’t admitting that the bubble has burst and has instead resorted to using fear tactics to motivate its sales force. It’s not working. Employee morale is grim. Gartner loves talking about their “exceptional opportunities” and their fast track to promotion. This is true for *some* people but more often than not, this is simply smoke and mirrors. They sell you on upward mobility, but in reality, it’s only distraction to keep you from exploring bigger and better opportunities outside of Gartner. Don’t fall into that trap. You will find that the vast majority of the AEs promoted to middle management are not ready to manage a team of their peers. They will micromanage (aka “coach”) you and babysit you until you meet every little tedious and time wasting metric they’ve devised. Also, middle management can and will lobby to get you fired if they don’t like you. If you take this role, have an exit strategy. Don’t wait until you’re miserable to start looking for another job. Quit while you’re ahead. Last thing: to demonstrate my point on the culture of deceit, sort all these Glassdoor reviews by date. After each mediocre/poor review, a 4 or 5 star review will magically post a couple days later. Just think about that.