Does Glassdoor pay their employees well?

According to anonymously submitted Glassdoor reviews, Glassdoor employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Glassdoor. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Glassdoor?

66% of Glassdoor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Glassdoor 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Glassdoor?

Account Executive (74) , Sales (52) , Customer Success Manager (46) , Software Engineer (35) , Account Manager (32) , Senior Account Executive (27) , Sales Development Representative (26) , Enterprise Account Executive (24) , Senior Software Engineer (23) , Marketing (16) , Employer Branding Specialist (15) , Intern (14) , Analyst (12) , Enterprise Account Manager (12) , Director (11)

What are the pros of working at Glassdoor according to real employee reviews?

"My teammates were really great people and did a lot to help me get up and running." ((in 210 reviews)); "We have preserved our great benefits package despite our growth and maturity as an employer." ((in 103 reviews)); "Great work life balance!" ((in 65 reviews)); "Glassdoor was a great place to work, but leadership made poor decisions around the direction of the products." ((in 57 reviews)); "I was lucky with a great manager (not true for everyone :( )" ((in 45 reviews))

What are the cons of working at Glassdoor according to real employee reviews?

"From being acquired to massive layoffs and new organizational partnerships has created a significant challenge." ((in 37 reviews)); "The biggest con for me is the low salaries" ((in 17 reviews)); "Management training needed: sales management would welcome additional training" ((in 12 reviews)); "Current IT upper management compounded matters with their constant refrain of “we can outsource that”." ((in 11 reviews)); "Lack of diversity." ((in 8 reviews))

What are employees saying about Glassdoor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Glassdoor layoffs and their outlook for job security at Glassdoor in 2026.

Glassdoor reviews

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3.9

66% would recommend to a friend

(1,113 total reviews)

Owen Humphries

84% approve of CEO

38% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.1

Culture & values

4.1

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

1K reviews

3.0

Jun 3, 2019

A Rapidly Declining Culture, Values and Environment

Sales

Recommend

CEO approval

Business Outlook

Pros

Career development & growth: I have been working at Glassdoor for 3 years and have been promoted 3 times which is amazing because once you build your internal brand and perform well, chances are that you will get promoted. Like any other organization you need to play your cards well and build the right reputation and relationships to speed up your promotion track, but overall, movements do happen frequently. Great benefits & work life balance: Free catered lunch (amazing), dog friendly office (it helps owners and other employees to feel emotionally supported with so many cute dogs in our teams), 401K match (this took a few years but it's amazing that we have it now), very flexible PTO policy as long as you are performing on your numbers, awesome health/dental policies and an ok working from home policy. Office location: This is tough for people that live in the city or if they don't have a car to drive to the office, but being right on the water in the Marin county has elevated the company culture and it's refreshing to work in this beautiful "suburb" only 4 miles north of SF/Marina neighborhood. Lower Management: I have had 4 different managers here and every single one of them were amazing human beings, very empathetic, always supporting reps, passionate about our career and personal development and overall very hard working people that is extremely hard to find in the bay area especially in Sales.

Cons

Upper management & executive team: Leadership is very removed from the needs and struggles of the lower end of the workforce - with the most recent news of Glassdoor HQ moving to the city, I was expecting a more reasonable announcement to get employees more excited and pumped about moving to SF. But, because they are so disconnected with what we need, it was a very disappointing announcement in our monthly all-hands meeting and actually quiet insulting. Yes, we all understand that moving to the city is more beneficial to attract new talent and grow our company. However, just being located in the city doesn't get Glassdoor the "top talent" we are looking for - it certainly makes it easier but if we are not considering a competitive perks & benefits package in addition to our "hot new office in the city" this will only get us the average candidate that can't get hired at other hot companies/startups in the city. This is not the first time that upper management has made announcements without reasonable preparation or understanding of employees needs and concerns. In fact, during the all hands meeting, when we were raising our hands to share our concerns/ask questions, a few leaders were laughing at our comments and making it sound like we were ridiculous for surfacing these concerns which was both insulting and disappointing. Additionally, for a company that always preaches "transparency" and "culture" they didn't consider for once how people will react to these not very well presented announcements and made it very obvious that ultimately the decisions will be made regardless of the impacts they may have on people's lives and there is no room for review, hence why I am very disheartened by leadership and their decision making process. Priorities: If you are an engineer or a technical talent looking for a job at Glassdoor, this is the right time because literally that's all they care about - if you are in Sales or Customer success, think twice because we are not given the right resources or teams to help us success in our roles. Customer Success:

Glassdoor Response

6y

Thank you for taking the time to share your thoughts. I’m happy to hear you’ve found Glassdoor to be a place where you can grow and advance your career. And, I appreciate hearing that you believe we have amazing people, I couldn't agree more. However, I'm disappointed to hear that you feel leadership is removed from the workforce. Rest assured the leadership team and I are committed to understanding and hearing the needs of our employees. I take this very seriously. My door is always open and I'm also available anytime via our “Ask the COO” slack channel. I also appreciate your feedback about our recent announcement on our move to San Francisco. We wanted to share this news as soon as possible, while balancing excitement for our new HQ with the fact that we'll also still be staying in Marin too for those employees. On our end, there are still many things to be confirmed, but there is much to be excited about that we'll take into account for the next update. But, I do hear you and what I can promise is that we will relay updates regularly over the next 18 months before we move in. Thank you for taking the time to share your thoughts. Christian President &COO

2.0

Jul 24, 2017

Not what it's hyped up to be

Account manager

Recommend

CEO approval

Business Outlook

Pros

Nice people Some free snacks/drinks lunch 3x week via Seamless

Cons

When I first started at Glassdoor, they sold the dream, and I will admit it was fun at first. Comp has changed significantly as we all know we are underpaid (according to our own tool) and no one is happy anymore. Our comp plan was supposedly changed for the better, but everyone is making less now on this current plan and people are starting to look elsewhere- like competitors where pay is much higher. For the type of industry we are in and what we preach to the companies we work with, the company culture is no where near where it should be. The offices are super cliquey and both offices are boring (if you're looking for a fun modern-day office vibe, look elsewhere.) Chicago is moving to a new one, however it's in a horrible location (nothing nearby) and not so great area. We also have no work from home freedom, which most in this type of role would have. Asking managers for a day off or work from home day is stressful and never seems to be accommodating, but when a manger needs a day off or to work from home- no questions asked.

Glassdoor Response

8y

Thanks for sharing your feedback, I’m sorry to hear your frustrations and I hope you know that we are listening, and we hear you. The new Chicago office will be a chance for us to hit refresh and make sure everyone has what they need to be successful both in and outside the office. Some sales roles offer work from home privileges and others don't, it's a decision we've made as a leadership team based on our experiences. I aspire to have our team feel that they’re paid fairly and supported by their managers. If you’d ever like to chat about these concerns, I’d welcome the conversation.

3.0

Apr 6, 2017

Left with mixed feelings

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- Glassdoor is a good place to work. They have their issues but the important thing is the senior leadership (CEO) is very open and willing to change the direction of the product/company if it comes to that. Robert's office is always open and you can ask him questions (anonymously, if you prefer) during company huddles. - Nothing is set on stone - things could change. Glassdoor as a company improves upon their product tremendously. They run A/B tests and are willing to pivot their product direction if necessary. I believe that's very important for a growing company to succeed. - Coworkers. They are all amazing bunch of people. I have made some good friends while working there. - Company offers tons of perks - gym with shower, lunch, snacks, $50 mobile phone bill credit, game room, free or close to free health insurance etc. - Dog friendly.

Cons

- When I first joined Glassdoor it was the best company I ever worked for. The team was small and we were moving fast but without compromising in quality (i.e by shifting the deadline by a day or two if the product wasn't quite ready). As the company grew, stories became open ended and deadlines became almost impossible to shift which forced us to compromise in quality. There were at least three instances I could recall in the past year where we were given a hard deadline but without ironing out the details of the story or having final designs. In all three of those cases, we either didn't end up using that product or shifted the deadline so we could roll it out all together with rest of the teams. - Most of us are underpaid. This became clear when we launched Know Your Worth Tool. A former colleague of mine who left Glassdoor had told me about the 30% salary increase he/she got at their new place. - My new manager was micromanaging the team. He/she always wanted to know what we were working on (even though he/she was there for the daily standup). My manager would listen in to our conversation with fellow colleagues and provide unsolicited opinion.

Glassdoor Response

9y

I’m glad to hear that Glassdoor was a fit for you for so long and we’re sorry to see you go. I take your feedback quite seriously and assure you we care deeply about our employees, current, former and future. I’d love to hear more about your departure experience and see what we can improve in our process. Please feel free to reach out to me directly. Feedback like yours helps keep us accountable, so thank you.

Viewing 88 - 90 of 1,113 Reviews

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