Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Oct 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Glassdoor is a great company. I enjoy working with my peers and really like our CEO. The mission of the company is unique and I believe in it. Unlimited vacation and opportunities to work from home make it easy to want to put my all into the job.

Cons

The problem I have with working here on the product team is how the product team is run. It is still run like we are a small startup. I am micromanaged and this makes it almost impossible to contribute my own ideas and solutions. There is a need to better build and mentor individuals. I am most commonly told what to do and when I try to bring my own approach I am shut down and made to feel stupid. I am rarely provided direction or constructive criticism for how to improve my ideas. It is mostly about how I need to do a better job of making sure other's ideas and solutions are implemented. Ego often gets in the way of real collaboration and partnership. I want to stay at Glassdoor because I think this is a great company, but I don't know how much longer I can work in this environment. I was hired into the company under the impression that I would be able to contribute significantly to the product and grow my career. As it stands currently, I am not growing and it is incredibly difficult to contribute and feel good about the work I am doing. It's unfortunate that the product team runs like this and it is actually contrary to the culture that the company professes to engender. Think twice about joining the product team unless you like being told what to do and how to do it. If you value your experience and expertise as a product person, there are many other companies in the Bay Area that know how to treat their employees like professional adults.

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Glassdoor Response
10y
Thank you for your feedback. As you know, our product organization has scaled dramatically in the last several years, and I acknowledge that we have work to do here, particularly on some teams. We announced recently the search for a CPO / Chief Product Officer, and creating more empowered, more aligned teams will be her or his top job. That said, we have amazing talent in our product organization, and I am blown away by the creativity, passion, and drive that exists on this team. I'd really appreciate it if you could confidentially share more details about your experience with me first-hand. As CEO, this is precisely the kind of feedback that I need as I craft our organization for scale. Feel free to email me, or setup time to meet me. Thank you - robert
1.0
Apr 3, 2014

What a Mess

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The idea behind the company

Cons

Dysfunction everywhere. The company is not organized. Lots of ego.

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Glassdoor Response
12y
Thanks for your feedback. As we grow, we are particularly focused on organization. We likely won’t clean house though as we do conduct performance reviews every six months for everyone in the company – from execs down to entry-level employees – to gauge how they’re contributing to Glassdoor overall. We’ve found these to be tremendously successful to help us foster and retain our talent.
1.0
Jul 17, 2022
Recommend
CEO approval
Business Outlook

Pros

- Strives to live up to it's values of transparency, inclusion and diversity - there's talented employees

Cons

- terrible leadership mostly at the C and VP level, turnover after turnover in almost every org, causing disorganization, confusion and low morale - Some of the leadership does need to go, but with the volume it's at, (most do not stay for more than a year) and consistency of turnover, it puts a huge strain on the individual contributors and the folks doing the work. Leaderships sets the strategy and direction and IC's execute, and where there is no stability and constant changes it's just going around and around in circles, leads to extreme frustration working in that type of environment

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Glassdoor Response
3y
Thanks for taking the time to write about your experience working here at Glassdoor. Authentic insights around both Pros and Cons help job seekers and employees understand what it’s truly like to work at a company, and are vital to helping us fulfill our mission. I agree wholeheartedly that we have a talented employee base and appreciate you acknowledging the work we’re doing to live up to our values. Operating transparently isn’t always easy, but it’s fundamental for us to do as we advocate for transparency in every workplace, not just our own. I also appreciate the feedback you provided on areas of opportunity for leadership. We are on a path of transformation and that ultimately drives change and therefore, some turnover across the organization. In recent months we have strengthened our leadership bench across departments, and we continue to make progress. We are also increasing our focus on strengthening leader communication so that all team members can continue to feel empowered to do their best work. Thanks again. - Christian Sutherland-Wong, CEO
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Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.