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      Glassdoor

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      Engaged Employer

      Glassdoor reviews

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      3.9

      66% would recommend to a friend

      (1,113 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Jan 17, 2017

      Good company

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are many pros: catered lunch, gym (small one though), waterfront views, free parking

      Cons

      Salaries are much less than the average for the area, no 401k matching, mid-level managers are inexperienced, very little equity is offered to the key contributors

      5.0
      Aug 19, 2016

      Light at the end of the tunnel . . .

      Account management
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been with Glassdoor going on 3 years as a proud part of the Sales Org. Shortly after I started, Glassdoor became my second home. I was surrounded by some of the smartest people I had ever met. I was immediately challenged and pushed to what I thought at the time were my limits. I can honestly say that 3 years later this is all still true, and I have learned more about myself in the past 2 1/2 years than I ever have in my life - both personally and professionally. The "you can" attitude that my managers have instilled in me is something I will be forever grateful for. This is not a general statement- l am talking about every single manager I have had here at Glassdoor. This "you can" attitude is now engrained in my bones and I feel like the possibilities and opportunities for me are endless. While my leaders empower me, my colleague's inspire me. I COULD NOT have gotten to where I am today without my amazing teammates. The amount of collaboration seen on a daily basis is unparalleled. When you establish yourself, show you are here to work hard, and collaborate and innovate with your colleague's, you earn the respect and trust of management and with that, I feel far from micro-managed. I end up pushing myself harder knowing that it is MY responsibility to hit MY numbers, and falling short impacts what's on MY paycheck. But not only that, I push myself hard so I can win for the team, for the tier, for the org. This is the type of culture Glassdoor has built, and it still lives from what I see on a daily basis. Who said culture was fading in Mill Valley!? If you were on the sales floor today, you may have felt differently . . .

      Cons

      I reminisce about the "good old days" and of course, get nostalgic. We have grown tremendously and can't expect the people and the business as a whole to be functioning the same as it was when we have nearly doubled in size year over year. With change and growth comes frustrations and these frustrations have caused some turmoil personally and across the sales org, all of which have been mentioned in prior posts: CSM re-org has disrupted AM productivity, Quota's seem unattainable, morale is low . . . It hasn't been an easy few months to say the least. That said, I do indeed see a light at the end of the tunnel. Every issue mentioned in previous posts has been addressed by the proper leaders. The issues are already being tackled and some, even resolved.

      avatar
      Glassdoor Response
      9y
      I love the fight I hear in this. For me, there is so much reward in the work we do and the people we work with. It's what inspires me to come in and fight for our team and what we do each day. I appreciate your reminder to me/us to over communicate. As we move fast with more people, it's easy to just keep moving ahead. You're right, we need to make sure no one feels like they're "sitting in the dark." We have done a lot of work to address many of the concerns that have been putting strain on the team. Many of these issues have and are being resolved. Let's keep moving forward together.
      4.0
      Jul 10, 2015

      Great culture and people but need to address scaling issues

      Director of product
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are fun, smart and motivated. They genuinely like being there. The CEO is very open and transparent about pretty much everything. A lot of information is shared in weekly all hands meetings, and employees do have a good idea of where the company is heading, the challenges ahead, why they make certain decisions (like funding rounds), etc. It is definitely a high-potential company. Glassdoor is not going away and an IPO is inevitable. So probably a decent upside for those who stick around. And of course the perks are fantastic. Catered and healthy food, free well-equipped gym with free crossfit/bootcamp/yoga classes, snacks, kayaks to take out into the bay, etc. Location is beautiful, right by the bay with views of water and hills, and running trails all around. From a product mgmt perspective, the engineers are high quality and take a lot of ownership. Things move pretty fast from ideation to execution.

      Cons

      While I believe that everyone in the executive leadership team is well-intentioned and want Glassdoor to succeed while creating a great culture, I think more needs to be done in order to scale. This is especially true in the product and marketing organizations. It is always hard for founders or early employees to make room as the company grows and to cede control. The shift from being a scrappy startup to a well-oiled growth engine with good processes/practices is not an easy one, but the change needs to be made. For this to happen, senior leaders need to move away from being very hands-on and driving every decision top-down to empowering their employees, trusting them to do the right things and encouraging constructive discussions/arguments. As a product leader especially, you cannot keep throwing terms like "let's be scrappy" when you should be driving sound practices through the product org that encourages good long-term planning, roadmapping process, socializing with stake holders, running experiments, etc. And when product managers feel like they do not have clear ownership and are mere foot soldiers when decisions are top down, then they will struggle to excel at their jobs. They will be left to defend ideas with various stake holders that are not their own and that they don't necessarily even believe in.

      avatar
      Glassdoor Response
      10y
      Thanks for the feedback. It’s really helpful to read what works and where we can improve. We’re definitely a fast growing company and with that comes a lot of change, and we're doing our best to stay true to our culture while being open to bigger and better things.
      Viewing 109 - 111 of 1,113 Reviews
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      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.